5300H

Updated on 01-03-2016 in MST Hub
11 on 18-12-2015

So I am extremely frustrated at the moment. I have 6x 1920×1080 monitors I am attempting to connect to a r9 290. I can set up a triple display group with the 2x dvi/1x hdmi connectors just fine. The hub however will only ever recognize one screen. So the most I can get to show is 4 screens (only one through the hub even with everything else disconnected). I have changed drivers have started from hub and 1 screen. I just can’t get anything to work. I really hope I didn’t just waste a ton of money on the second set of 3 screens.

 
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1 on 21-12-2015

Hi Eko,

A R9 290 will support up to 6 screens.
Please let me know what hardware you are using so i can hopefully be of assistance

on 12-01-2016

I have a r9 290 windforce with a 4770k. 6x asus vn248h-p screens, your MST hub (3x hdmi), other screens in remaining ports. I have gotten it up to 5 screens. 2 on the hub, 3 on other inputs (1x hdmi, 2x dvi passive to hdmi). Even with other 3 screens unplugged I can only get the hub to use 2 screens. So its not the other inputs. Its me being unable to get the hub to use 3 screens. Getting close to when I need to return everything if that is the case. It is for my racing/flight sim set up. If we could talk on the phone that would be ideal, I would honestly paypal someone $50 to get this working.

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0 on 15-01-2016

Hi Eko,
It should not be that difficult …
The Card supports up to 4 screens natively, after that you would need active adapters for the screens. This you have in the MS Hub (is an active device) so as long as the HDMI Cables you use are not longer than something like 3 meters that should be fine.
Just connect the screens 1 by 1, make sure they are in the correct resolution and frequency in windows (with didgital screens normally goes automatic). When done go to Crimson driver and create Eyefinity Group. Please do check positioning of the screen, because you cannot make all combinations … please check here: http://www.club-3d.com/index.php/technology/amd-eyefinity.en.html

and here:http://support.amd.com/en-us/kb-articles/Pages/MultimonitorFAQ.aspx

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0 on 06-02-2016

Eko,

Has this been resolved? If so, I would love to hear the solution.It sounds like I am having the same problem. I have been battling this for about a year now. I am going to jump on to this thread, if you don’t mind….

MST1407,

The three monitors off the R9 290 card work fine. I cannot get any monitors on the MST hub to work properly. I can get two monitors working on the MST hub, though will not all be active if you restart the computer. In addition, I cannot put the computer to sleep, being the computer will not come out of sleep. This only happens when monitors are connected to the MST hub. If i attempt to get 3 monitors going off the MST hub (total of 6 monitors), the system becomes unstable and the screens constantly flash. 

I was hoping with the release of Crimson and Windows 10 that this would be fixed. No luck.

Radeon Software Version – 16.1
Radeon Software Edition – Crimson
Windows Version – Windows 10
System Memory – 8 GB
CPU Type – Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
 
 
Radeon Settings Version – 2015.1223.1060.19763
Driver Packaging Version – 15.301.1201-151223a-297971C
Provider – Advanced Micro Devices, Inc.
2D Driver Version – 8.1.1.1533
Direct3D® Version – 9.14.10.1171
OpenGL® Version – 6.14.10.13417
OpenCL™ Version – 2.0.4.0
AMD Mantle Version – 9.1.10.99
AMD Mantle API Version – 98309
AMD Audio Driver Version – 10.0.0.2
 
Graphics Card Manufacturer – Powered by AMD
Graphics Chipset – AMD Radeon R9 200 Series

Motherboard
Z68X-UD3H-B3 F12
 
Monitors
ASUS VS247H-P
 
Club 3D CSV-5300H

Thanks,

Brandon

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0 on 08-02-2016

The only things i can think off is that the Monitor cables should not be longer than 3 meters and not active (only use active cables when 5 meters or longer.
Sometimes Bios update for the mainboard (i know it sounds weird) and or Graphics Card does help. 
I did hear the “Sleep issue” before, something like the MST Hub needed a new power cycle before being able to communicate again … What firmware version i on the CSV-5300H ?

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0 on 12-02-2016

Thank you for the response. The cables are all under 3 meters and are not active cables. The bios and the R9 290 card are up to date. Yes, the hub does need to be power cycled with 5 monitors in order to work, though still not completely stable. Not sure where to find the firmware version, being connected though the GPU….

The serial number is 60201512140011. Not sure if you can find what firmware was shipped with this unit….

Thanks,

Brandon

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0 on 15-02-2016

firmware version should be on little sticker on the cable

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0 on 19-02-2016

Rev: A1-2
FW: 0.45

Thanks

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0 on 19-02-2016

Hi Brandon,

That’s the latest firmware. And firmware of the screens perhaps ?
I mean that seems to be the only thin we did not check on :-S

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0 on 28-02-2016

Hi MST1407,

Thanks again for the reply. Not sure how to check the firmware for the Asus VS247H-P.
I am not sure where else to go with this. When Club 3D does their testing for this hub, what is their setup? Do they have any recommended configurations that they have tested and know works?

Thanks again,

Brandon

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0 on 01-03-2016

Hi Brandon,

In the factory test are being done with at least 24 different configurations and we ourselves also test in our office, however there are always more screens and Graphics solutions in the market or coming out, than we are able to test up front …
I cannot help you with your screens since i have no experience with those, you will need to check with Asus on that one ..
http://www.asus.com/us/supportonly/VS247H-P/HelpDesk_Download/

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