How I got 4k 60hz working with Intel Graphics…

Updated on 17-05-2017 in Adapters and Cables
39 on 06-03-2016

I first got this working about a month ago and noticed on here almost everyone with Intel graphics still hasn’t got it working. I recorded a video to show you how I did it. Not mentioned in the video but I am running the latest BETA drivers for Intel Graphics from Intel’s website. Older graphics wouldn’t let me change the timings which is essential to get to work.

Please reply here if this works for you as I am interested to see if it works the same way for other graphics adapter, TV and HDMI cable combinations.

The Video: https://youtu.be/1fhmwuLQCxw

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0 on 06-03-2016

This sounds great, I was having difficulties with it. Can anyone confirm this before I reorder the adapter? Thanks

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0 on 10-03-2016

Hi Laim,

Thanks a lot for your feedback.
Which version nr. of that Intel Graphics Control Center do you have it running on ?

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0 on 13-03-2016

Hi Liam,

The latest Intel graphics drivers (not beta) already allow this on my NUC 5i5RYK so there was nothing new in your video that could help me. Thanks for trying though.

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0 on 14-03-2016

This is the exact proceedure I used and advised Club-3D of a couple of months ago when the adapter first came out – however as soon as you start pushing video through the display, the image completely corrupts.  So unless Intel have changed something in their driver to make it play nice then I don’t hold high hopes.

I will try it again tonight with the latest beta driver from Intel out of interest.

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1 on 17-03-2016

Just to update you on the above post, this method still makes no difference with the latest driver available from Intel.

You can set the custom resolution and apply it, but as soon as you start playing any video or anything else, the picture immediately breaks up.

on 09-04-2016

What videos have you tried? I tested with both regular use and a bunch of videos and everything is working fine so far (Big Buck Bunny 3840×2160 60fps was buttery smooth: Big Buck Bunny 3D – Download). HD Graphics 4600 only has H.264 and HEVC 8-bit hardware acceleration (no VP9 or HEVC 10-bit) so 2160p60 videos on youtube and 2160p 60fps 10-bit x265 videos were stuttering pretty badly for me (with CPU @ 100%).

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0 on 19-03-2016

Does it work just for desktop/office?

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0 on 29-03-2016

Hi guys, I cannot comment on anyone else’s setup but I can say that it works *nearly* perfectly for me and my XPS 15 w/ Intel 4600. I say nearly because maybe once every 10 days the driver will stop responding for a couple of seconds and recover but it happens so quickly I can live with it in order to get 40k60. It’s barely an issue really. Haven’t had any problems pushing video or corruption either and I regularly watch movies and Netflix through that setup. The only way I can think my setup might be slightly different is my GPU is optimus enabled shared with a Nvidia 750m but I highly doubt that makes a difference. Hope you have all get it working!

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2 on 03-05-2016

On my Intel NUC5i7RYH with latest BIOS, fresh Win 10, newest Intel graphics driver (.4424, Iris Pro 6100) I have not managed to display 4k at 60Hz on my Samsung Hu7500 UHD TV. Creating the custom resolution and then switching to 60Hz results in loss of signal.

Frustratingly, the firmware updater for the CAC-1170 also does not seem to be working: running it simply allows me to select Intel from the first dialog box and then the program does nothing, only giving me the option to exit. Running it as admin, in compatibility mode etc has had no effect. Even running the updater on my DP equipped Thinkpad results in the same behavior – the program runs but doesn’t do anything when I select Intel graphics from the opening dialog box.

on 04-05-2016

Hi Tchalikias, that’s unfortunate to hear! Do you have any way of trying to update the firmware on a system with an AMD GPU inside?

on 06-05-2016

Same issue with Intel Core i3 (6. Gen.) 6100T / 3.2 GHz (Dual-Core) CPU and Intel HD Graphics 530. Signal lost if i choose CVT-RB Timing….

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0 on 03-05-2016

I’d been waiting for this adapter for over a year and it’s sad to see it not working on such a relatively new  piece of hardware

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2 on 03-05-2016

I just got this working using the above method and the below drivers that I beleive are the latest? I have an i5 Haswell with 4600 onboard being pushed to a Samsung 9500 TV. It is playing 4K on YouTube flawlessly so far. Temps get pretty high but nothing dangerous.

https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-

on 04-05-2016

Hi David, thank you for your update! It’s good news, which we are gladly willing to advise to other users.

on 24-05-2016

Did you have to update the firmware on the adapter? or just the intel drivers?

I’m on 15.33.43.4425, and get the options, but as soon as I apply the signal is lost and connected TV is removed from my list of connected displays

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0 on 25-05-2016

I downloaded the latest intel driver and I was able to setup my HD4600 intel with custom resolution, and now I got the 60hz options avaliable from the menu, I have a SHARP TV 4K (LC-50U20) by the way, and I connected the HDMI to my 2.2 ports which is capable of [email protected].

However as soon as I choose the 3840×2160 60hz resolution, the screen goes black for a few seconds and the resolutions comes back to 30hz..

Any suggestions?

Thanks in advance

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12 on 25-05-2016

I downloaded the latest intel driver and I was able to setup my HD4600 intel with custom resolution, and now I got the 60hz options avaliable from the menu, I have a SHARP TV 4K (LC-50U20) by the way, and I connected the HDMI to my 2.2 ports which is capable of [email protected].

However as soon as I choose the 3840×2160 60hz resolution, the screen goes black for a few seconds and the resolutions comes back to 30hz..

Any suggestions?

Thanks in advance

on 26-05-2016

Hi, what sort of HDMI cable are you using? The issue you describe may be a result of a lack of bandwidth (usually) caused by cables unable to transfer the full 18Gbps needed for 4K60.

on 27-05-2016

Hi RoyalKing, thanks for your reply.

I actually thought about the same thing, I bought it about a year ago and if I recall was a sony high speed cabled 1.4, I guess.

Isn’t that enough? Which cable eventually would you recommend?

Thank you for your reply.

on 27-05-2016

Is there a way to check if my cable support 18Gbps with a software?

on 27-05-2016

Unfortunately not! The cables are tricky situation, for long there have been four categories of HDMI cable, of which ‘High Speed HDMI/ High Speed HDMI with Ethernet’ should be good for 4K 60 Hz. In theory that is. Many of the white label/ cheap cables sold do not deliver what they promise and aren’t capable of doing 4K 60Hz.

For that reason the HDMI organization recently announced the ‘Premium High Speed’ certification programme. The Premium certification ensures that the cable has been tested to support the full 18Gbps bandwidth needed for 4K 60. Our CAC-1310 HDMI cable is a premium certified cable.

More info here: http://www.hdmi.org/manufacturer/premiumcable/Premium_HDMI_Cable_Certification_Program.aspx

on 27-05-2016

Thanks for your reply, I guess I have no other option beside going to buy tomorrow a new HDMI cable with “premium certification”..

I will report back asap.

on 28-05-2016

I bought a new certified HDMI cable (18Gbps) but I wasn’t lucky, still getting the black screen, can’t make this adapter works at 60hz.

Any other suggestions? I am really running out of ideas here..

on 30-05-2016

I’m not sure if any of my colleagies advised this already, if not, please give it a try: 

* On many TV’s you need to turn on “UHD Color” or “Advanced Color Setting” manually in the settings of your TV for the HDMI port to which your pc is connected.

* Also it could help when connecting 2 screens, to set the screen connected thru the Adapter as second/secondary screen

* we advise you to make a custom resolution, set resolution to 3840×2160 at 60Hz and set Timing standard to CVT-RB (reduced blanking)

on 30-05-2016

Thanks RoyalKing, but I already did everything you wrote, except for the “UHD Color” setting, I don’t have any option like this.

I asked the Club3D support to send me an updated firmware, I guess I can give it a go…?

on 31-05-2016

Is there an updated firmware for the adapter? I too have bought a new HDMI cable https://www.amazon.co.uk/gp/product/B01782W1W2/ , but also failed to get this adapter to work at 60Hz. Tested against a panasonic TX-40CX680B

on 31-05-2016

Hi RichyD, yes there is a firmware update available for adapter and while this update improves the compatibility, some hardware configurations remain problematic.
Can you share additional info on your setup? (CPU, GPU, OS).
While your cable seems capable of 18Gbps and thus 4K 60Hz, the reviews on Amazon are mixed with some users stating they can’t get 4K 60Hz out of it..

on 31-05-2016

Clevo P650SE running Windows 10 with i7 4720HQ Processor, using Intel HD4600 connected to Panasonic TX-40CX680B.

on 31-05-2016

RichyD, we have a quite similar setup, Clevo P170SM i7 4700QM with intel HD4600, hope you will have more luck, I wont’ give up thus… must be a way….

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0 on 31-05-2016

Hi, i wanna join your discussion and made additionally a new topic with my exact configuration http://insights.club-3d.com/thread/macbook-pro-13-2015-intel-philips-pus7600-no-60hz/ .

I’ve using also a Intel GPU in my Macbook 13″ and i think i’ve already the latest Firmware for the CAC 1170 (7.23) but without any success so far.

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Gonne give it a try. This is what’s bottlenecking any GTX GPU beyond 1080p sadly 🙁

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7 on 13-05-2017

I just got my Dell Precision 5520, with nVidia Quadro, and I was shocked to find out, that it can not be used as main video adapter. So, ok, but there came another unfortunate situation – I can’t have a pleasure of connecting laptop to an external 4K monitor and use it with 60hz.

I’ve tried this solution, updated drivers from Device Manager, uninstalled the drivers, and updated them again – but it doesnt work. I must say, that this is really huge disappointment for me, and I have no idea what to do.

on 15-05-2017

Good day Vadikcoma,

I don’t see any reason why you would not be able to get 4K 60Hz workign from your Dell 5520. If i am not mistaking you have a Thunderbolt 3 Output on this Notebook, so by using a CAC-1504 or CAC-1507, or CAC-1517 (depending on the input of the screen you are using) that should work just fine.

on 15-05-2017

Yes, thats exactly what I found our from couple of days searching online. Dell’s support was terrible on that. Actually, just yesterday I got Thunderbolt 3 -> HDMI adapter, but it didn’t made 60hz available, I’m still at 30. Today I will try Thunderbolt 3 -> DisplayPort.

on 15-05-2017

We also test on Thunderbolt 3 output of  a Dell XPS13 and those products all function without any issue.
What monitor you have ?

on 15-05-2017

I have Samsung UHD 590 28″
4K, 3840 X 2160 Resolution (UHD), 60Hz (DP)

on 15-05-2017

Now I see, that they have this 60Hz (DP) on their website, which, I assume, means – that 60Hz are only available through DisplayPort

on 15-05-2017

Hi guys, here is a tip for Dell Precision 5520 owners

I’ve managed to solve the issue. My laptop has USB-C port and it has to be connected to a monitor via DisplayPort cable in order to get 60hz refresh rate. HDMI won’t give you 60hz, no matter through what port you connect it.

on 17-05-2017

pppfff well good you found it in the end !

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