I received my brand new R9 290 Royal Ace yesterday. Unfortunately, as I unpacked the card, I noticed it was physically damaged. It seems that one of the edge of the expansion slot cover that slides between the case and the motherboard is bent. (See pictures here <a href="http://imgur.com/a/FEW8Z#0″>http://imgur.com/a/FEW8Z#0 ). In its current state, I cannot use the card since it won’t plug into the PCI-E slot of the motherboard, as the bent edge collides with the MB.
My question is: Am I allowed to use pliers and try to unbend the edge by myself without voiding the warranty? Or do I have to RMA the card to the place of purchase and wait 2+ weeks before I get a new one?
Thanks for your answer