Royal Ace 290 warranty

Updated on 07-03-2024 in Graphics cards
6 on 16-08-2017

Took my build to a PC tech and after my screen went black while playing games determined the card was faulty. How can I find out if it’s still under warranty and if I can get help?

 
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0 on 17-08-2017

Good day Zacksawicki,
Sorry to hear this.
Club3D has 2 years warranty on its Graphics Cards, so unless you bought it under different conditions from the shop, you should have 2 years warranty. Please check purchase date on your purchase invoice to see if your product is still under warranty.

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1 on 17-08-2017

I purchased it via amazon on October 12th 2015. How would I go about sending it to you guys?

on 18-08-2017

Please send an email to [email protected] with a copy of the purchase invoice and a picture of the backside of your card. On the back are little stickers with item-code / serial number / production number they need to verify. Thanks.

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1 on 19-08-2017

Ok will do! I’m going to pick up my PC Monday when the shop is open and I’ll send the proper materials. Thank you for your help.

on 21-08-2017

very welcome

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