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Cant get CAC-1080 Displayport to HDMI to work

Updated on 06-07-2023 in Adapters and Cables.
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7 0 on 05-07-2023
AndyAwesome

Hi,
i want to connect an old 1080p monitor (Benq GL2450-T) to my computer as a second screen. The computer has a RTX 4060 with 3 DP connectors. So i bought an CAC-1080 adapter, but it just wont work, monitor says “no signal”.

Any ideas what i can try?

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0 0 on 06-07-2023
Baak

The Benq GL2450-T does not have an HDMI input. Are you sure the display works?

I assume you got the CAC-1010? Could be that the Benq GL2450-T does not support HDCP. Then you need the CAC-1010-A.

If you have the CAC-1010 please reach out to [email protected] for a firmware update.

 

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0 0 on 06-07-2023
AndyAwesome

Hello, mine does have a HDMI input, and it works if i use it without the adapter. I just checked again and on the back it says GL2450-T and GL2450HM. So i guess its the latter one.

The box says “Club3D DisplayPort 1.4 to HDMI 2.0b HDR Active Adapter”, and there is a sticker on the adapter that says “CAC 1080).

Does this adapter generaly work with old displays? This one is from 2012.

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0 0 on 06-07-2023
AndyAwesome

P.S.: yes i am sure the display works, if i put it on a HDMI port directly without adapter its ok.

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0 0 on 06-07-2023
Baak

Could you try the adapter on your (or any) other display(s)? Does it show display then?

Have you tried switching input on the display menu?

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1 0 on 06-07-2023
AndyAwesome

Unfortunately no, i have tried it on a Benq XL2411Z too and i am getting no signal.

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Baak

I can’t put my finger on it if it has to do with HDCP yes or no.

I would suggest to reach out to [email protected] maybe they will be able to help on this.

Or return the CAC-1080 to the shop get a new one and test that, if that also does not work then there is a compatibility issue with the hardware used and the adapter.

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0 0 on 06-07-2023
AndyAwesome

Ok, thank you!

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