Club 3D CSV-3242HDA with 2 monitors VGA/DVI-D and Windows 10

3 replies

Hello,

I just bought a Club 3D CSV-3242HDA docking Station but I have a problem running it with 2 monitors in parallel.
I am running Windows 10 and downloaded latest DisplayLink 8.2 from DisplayLink website.
One monitor is connected to VGA and another monitor is connected to DVI-D.
When I plug in my HP laptop to the docking station I always get the same screen content on both monitors but I want to use them separately.
When I switch my notebook to use only external monitor it also does not work.
In Windows display configuration the laptop screen is recognised as one screen and the 2 external monitors are recognised as one screen.
Can you please help me how can I get this solved? Do I need a VGA to HDMI converter and use the 2nd monitor with this kind of adapter?

Thanks and best regards
Marcel

Hello MarcelS82,

I am sorry to inform you that although this Docking Station does support  Dual Screen Mode, you cannot use the DVI and VGA output at the same time. This is a “shared output”.

So you can use 1 screen on the HDMI output plus 1 screen on either the VGA or DVI output. Depending on the inputs on the screens you might need a converter/adapter indeed.

Hi,
thanks for the info, I also just received your email about this.
Ok, I will get an adapter and try again.
It would be good if I would have known this before as it was not written in the sales text and it took me some time yesterday...

We did mention this in the text on the website as well as on the Data Sheet and features, like this: "Supports dual External monitors via HDMI™, DVI-D or VGA"
I will ask PM to make text more clear.
Verry sorry for the inconvenience.

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