MacOS 10.13.4 Update - USB to HDMI issues - display not detected

16 replies

Hi,

Since updating to 10.13.4 MacOS, my external display is no longer being detected.
I have tried rebooting and reinstalling the necessary drivers to no avail. It was working fine before the update.
The Apple update seems to have been in relation to the display and may have caused this. Could somebody look at the driver for macOS for the USB to HDMI adapter? (USB 2.0)

Thank you

Hello Anon,

Which product do you have? 
Itmecode shoudl be something iike "CAC-1504 or CSV-2300H" ....
What system you have?

Any chance you guys will update the drivers?

Hi anon,
Yes of course, this is a high priority and very important to us to get such functionality back working again for our customers. We are doing all we can together with Displaylink to fix this. Unfortunately the only thing that changed was the MAC OS update, so we most probably will need cooperation from Apple on this one. "Unfortunately" because that might take more time to solve the issue.

Hi,

Is it reasonable to ask at this point about a driver release date?

Thank you

Hi anon,
Sure you can always ask.
Just don't have a date for you yet :-( 
We know DisplayLink is really doing all they can to get Apple to cooperate, because all products from all brands with DisplayLink Chips stopped working after MAC OS update. Normally Apple will fix similar issues cause by OS Updates in about 1 month. But again this is just an edjucated guess.

Any update on the driver yet? My Mac still cannot detect the secondary screen.

Still waiting for a solution and now it's the MacOS 10.13.5 available...

Good day Roberto, 
We will check with technicians if they already tested with 10.13.5.

Did Apple have any update on this issue?

Good day there!
My MacBook Air updated by itself to 10.13.5 and the display doesn't work either.

In September or October 2018 will be available the next MacOS, Mojave, version 10.14. Maybe they are working on this final version.

...I hope so...

roberto wrote:

Good day there!
My MacBook Air updated by itself to 10.13.5 and the display doesn't work either.

In September or October 2018 will be available the next MacOS, Mojave, version 10.14. Maybe they are working on this final version.

...I hope so...

Yes! they are working on 10.14, MacOS Mojave! 
I've seen this in the driver's download page.

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