CAC-1070 and quadro k620 issue

4 replies

12 Jan 2019

Hi there,

I have a CAC-1070 adapter plugged into a Nvidia Quadro k620, hooked up to an LG 49UH668V via good quality HDMI 2.0 cable.

After starting the PC, I get a signal on the TV but the screen stays completely black. After about 20 seconds it changes to a blueish tint and then the signal stops.

I have HDR disabled on all the HDMI ports on the TV.

Is there anything else I should check/do?

Your help is much appreciated.

Thanks!!

14 Jan 2019

Hi Palinkat, please make sure you have the latest drivers for the Nvidia driver installed and see if you can also update the latest firmware of the CAC-1070 which you can find in our website https://www.club-3d.com/en/detail/2366/displayport_1.2_to_hdmi_2.0_uhd_active_adapter/

under downloads please keep us posted on the outcome. thank you

21 Dec 2019

It looks like the firmware link is gone. Could I get a link to it?

14 Jan 2019

Hi there,

Updated both and I have display now.

Thanks a lot for your help!!

14 Jan 2019

Thank you for the update and good to read its solved.