CAC 1010 and Dell 30" no signal

5 replies

Hi,

I just got the CAC 1010 display port to dual link dvi active adapter to connect a vega 56 to my dell 30 " display but I'm getting no output at all, nothing happens when I click detect displays either when I have a hdmi device attached as well. I also tried this with an nvidia 2080 and nothing. The monitor is a dual link dvi-d 2560x1440 @ 60hz, the website says the adapter is dvi-d and supports this mode, the box for the adapter says cac 1010 but actually says it's DVI-I not DVI-D like the website says... what's going on?

Thanks,

Hello Anolorat,

this device the CAC-1010 is indeed a DVI-D link there might be a miss print on the packaging (good to know and thanks u).

I need to ask are you using the CAC-1010 with the usb power, without use of that it will lack power on output.

what kind of dell 30"inch screen do you have. 

Quote "nothing happens when I click detect displays either when I have a hdmi device attached as well" what do you mean with this phrase ? are you using the HDMI in combination with the CAC-1010 ?

Please also be sure that you run the latest AMD and Windows drivers.

Hi, yes of course I attached the usb plug to a free port when attempting on both machines.

The screen I have is the Dell ultrasharp 3007WFP

I tried booting the machine up with only the CAC 1010 and dell attached, was the first thing I tried, I then tried dual screen with the other device attached via hdmi, I know the dvi cable is good as well because I had my previous gfx card attached to the monitor through this.

Thanks,

Also, I stated in the original post that the display resolution was 2560x1440, it isn't it's 2560x1600, and should be at 60hz, I've just noticed the back of the box says the cac-1010 does that resolution at 50hz, could this be the issue?

Hello,

This is likely to be the issue however to test it i would start by stetting the monitor to 30hz and gradually scale it up to 50hz

The monitor doesn't have any settings, and the computer doesn't detect it at all, I will return the adapter as there is nothing further to be done here. Thanks for your help.

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