HELP!!! CAC-1334 connect PS5 and Thunderbolt3 Display (LG Ultra 5K) without any picture.

8 replies

Using CAC1334 to connect PS5 and LG Ultra 5K monitor, but the monitor does not have any picture

Not sure if that is going to work, CAC-1334 only support 4K60Hhz. have you tried the CAC-1334 with a different source? Like a PC or Laptop? What happens then?

Sam for me.

I want to connect the CAC1334 from my notebook (HDMI in) to my portable display HP E14 G4 (USB-C/DP out), but nothing is working.

Has anyone an idea what could be wrong?

Keep in mind that the CAC-1334 does not charge. have you tried connecting both CAC-1334 + charger of the HP E14 G4?

Thanks for the fast reply.

Yes I have connected the CAC-1334 on the one port of the HP display and a USB-C charger on the other port of the display. The display tells me, that no signal is available on both ports.

Which notebook are you using?

I assume you connect the CAC-1334 to the port with the D indication on the HP E14 G4 correct?

Does the notebook recognize any new display attached in the display options?

I have tried it with a "Asus Zenbook UX501VW-FY057R" and also with a MacBook Pro with the original Apple USB-C-to-HDMI adapter.Both do not recognize a new connected display. With the original USB-C-to-USB-C adapter it works on both machines.

Both USB-C ports of the HP E14 G4 display are marked with the D and compatible to display port connections. but I have tried it on both sides.

One idea I have in mind is, that the signal of the video and the power supply has to be on the same port to recognize a connection. Is der a product from Club 3D which has a HDMI-to-USB-C (DisplayPort) connection and also provides some external power supply?

Only the CAC-1332 comes to my mind, but not sure if that can power the display. And I believe Club 3D made that end of life. But if you can find one maybe try that?

Emiaostein wrote:


Using CAC-1334 to connect PS5 and LG Ultra 5K monitor, but the monitor does not have any picture

There are two LG UltraFine 5K models. Only the latest (27MD5KL-B) can accept a USB-C DisplayPort Alt Mode signal. The first model (27MD5KL-A) only accepts Thunderbolt input. Even so, the LG has no buttons and might not automatically turn on without a USB signal.

The CAC-1332 includes a USB 2.0 input and is therefore superior to any other HDMI to USB-C solution that does not include USB input.

Baak wrote:

And I believe Club 3D made that end of life. But if you can find one maybe try that?

If you can't find the CAC-1332, then the SIIG HDMI to USB-C Port 4K 60Hz Converter Adapter may be an option but may also be end of life or out of stock.

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