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CAC-1070 and quadro k620 issue

Updated on 21-12-2019 in Adapters and Cables
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4 on 12-01-2019

Hi there,

I have a CAC-1070 adapter plugged into a Nvidia Quadro k620, hooked up to an LG 49UH668V via good quality HDMI 2.0 cable.

After starting the PC, I get a signal on the TV but the screen stays completely black. After about 20 seconds it changes to a blueish tint and then the signal stops.

I have HDR disabled on all the HDMI ports on the TV.

Is there anything else I should check/do?

Your help is much appreciated.

Thanks!!

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MST1407 1 on 14-01-2019

Hi Palinkat, please make sure you have the latest drivers for the Nvidia driver installed and see if you can also update the latest firmware of the CAC-1070 which you can find in our website https://www.club-3d.com/en/detail/2366/displayport_1.2_to_hdmi_2.0_uhd_active_adapter/

under downloads please keep us posted on the outcome. thank you 

sykozylot on 21-12-2019

It looks like the firmware link is gone. Could I get a link to it?

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Palinkat 0 on 14-01-2019

Hi there,

Updated both and I have display now.

Thanks a lot for your help!!

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MST1407 0 on 14-01-2019

 Thank you for the update and good to read its solved.

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