Club 3D KVM Switch/Dock DisplayPort/HDMI…

Updated on 01-04-2024 in Docking Station
7 on 26-03-2024

upon pressing the switch button the dockingstation switches only the display, but the mouse and the keyboard are not switched

 
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5 on 26-03-2024

Which KVM? How does your setup looks like? What mouse keyboard. More info would not hurt.

on 28-03-2024

Have you seen my message?

on 28-03-2024

I’ll check if it has to do with the wireless setup. I’ll update you asap.

Meanwhile, might be an option to reach out to [email protected]
They might have more insight in this.

on 28-03-2024

Thank you. I found out today that the problem only appears when I switch from HP to Dell. When switch back to HP, it works. I further found out that the Dell is using VPN to the LAN.

on 28-03-2024

Is your whole system up to date?
Windows
BIOS (this is most important)

Check the Bios of the Dell if it allows none Dell docks to be accepted via the USB-C, it’s something new from Dell trying to make USB not Universal…

I just checked with a Dell XPS (USB-C 3.2) and a Intel NUC (Thunderbolt4). and for me it seems to work with a wireless mouse.

I connected all peripherals first, then connected USB-C to source, then power.

Hope it helps!

on 01-04-2024

Thank very much. I checked everything and found no hint. The set-up is up-to-date. I reconnected everything twice. Unfortunatly no change. So I returned it. Maybe just bad luck. Kind regards

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0 on 26-03-2024

Indeed, here you are:

Host: HP Pavilion 15-eh1177ng

DELL latitude 5320

Keyboard: iClever WIRELESS KEYBOARD Ultra Thin 

Mouse: Cherry JD3000E

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