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CSV-1565 monitors and power supply not working

Updated on 14-04-2022 in USB Type C
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1 on 14-04-2022

Hello,

Recently purchased and tried on a new ACER laptop. The docking station seems to be picking up my keyboard but is not running off the power supply or picking up the monitors.

It does work properly on my Dell work laptop.

Anything I can do?

Thanks

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Baak 0 on 14-04-2022

I assume you mean CSV-1564? W65 or W100?

Which ACER laptop exactly?

Does the laptop support Power delivery over USB-C?

Does the laptop support USB-C Displayport Alt mode?

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