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Intel nuc i7 with iris 6100 no 4k 60hz….

Updated on 03-05-2016 in Adapters and Cables
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9 on 11-04-2016

I have nuc i7 with iris 6100 and the latest driver from intel i try to run 4k at 60hz but with no luck. what should i do…?

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MST1407 3 on 13-04-2016

Hi smargi, 
did the info you got thrue the support email help ?

smargi on 13-04-2016

no… i updated the firmware they send me but still no luck and i only get 30p not 60p. when i use a custom res with CVT-RB setting the picture look very blurry and not clear..

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MST1407 on 15-04-2016

what screen do you have ?
which cable do you use ?
which graphics driver version do you use ?

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smargi on 16-04-2016

1. my screen is samsung 55f900 4k.
2. i use a 4k cable i test it with nvidia shield tv and i get 4k 60hz from it stable.
3. i install intel stable ver 15.40.18.64.4380 and also tried the new beta ver 15.40.20.4404.

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MST1407 2 on 20-04-2016

please check if you have the correct HDMI port on the TV (not all ports will probably be suited)
Please check UHD Color setting for the HDMI port in use

smargi on 20-04-2016

All the hdmi port on my tv is hdmi 2.0 hdcp 2.2 compatible and yes the setting on my tv is uhd color but still i don’t get the adapter to work… any more idea..?

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MST1407 on 22-04-2016

nope not really no … but because all the hardware seems to be working, it must be Software/Setting i would say.

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tchalikias 1 on 03-05-2016

Same problem here with NUC5i7RYH and a Samsung HU7500 4K TV. UHD color is enabled, all drivers are latest versions, Win 10 64 clean installation, I can’t even run the updater.

smargi on 03-05-2016

The same here i used other computer with windows to update the adapter firmware the nuc just don’t load the program. still can get the adapter to work or output 60hz 4k.. hope someone in club3d doing some testing and working on the problem.

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