Club 3D Insights | MOBILE VERSION

2 0 on 21-09-2016

tom

hello
i bought the DisplayPort™ 1.2 to HDMI™ 2.0 UHD active adapter and i have a problem
i have 4k hisense tv with hdmi 2.0 port that support up to 3840×2160 on 60 fps my tv connect to my pc
my graphic card is the msi radeon r9 290x 4 gb with display port 1.2 the DisplayPort™ 1.2 to HDMI™ 2.0 UHD active adapter is connected to the display port on the graphic card and from the adapter i connected hdmi 2.0 cable to my hdmi 2.0 port in the tv the problem is that im only getting 3840×2160 on 30 fps and not 60 fps
im using windows 10 os i tried to install new drivers i even installed a new windows 10 copy but nothing change is there anything to do?
thanks (sorry for my bad english)

1 0 on 21-09-2016

MST1407

Hi Tom

Most setup with TV work best when making a custom resoltuion in the crimson driver for
3840×2160 p at 60Ha and Timing Standard set to CVT-Reduced-Blanking.
Also please see if there is an update for the HiSense TV

Insert Image Size must be less than < 5MB.

Save

tom

thank you so much for the quick answer
i did the custom resolution and it worked but only with cvt without reduced blanking
but still its much better than 30 fps
again thank you very much for your help

question about the DisplayPort™ 1.2 to HDMI™ 2.0 UHD active adapter