"USB-A to HDMI 2.0 Dual Monitor 4K 60 HZ": stumbling mouse

5 replies

13 Dec 2019

Hi all,

I just connected my "USB-A to HDMI 2.0 Dual Monitor 4K 60 HZ". It works basically, but I notice that the mouse and writing on one of the monitors always stumbles. Everything doesn't run so smoothly and often gets tangled up. Does anyone know why that might be?
Hardware info: "Intel® NUC-Kit NUC5i3RYK", two monitors connected via the splitter, one via display port using an adapter from DVI

Many thanks in advance!

13 Dec 2019

Hi Vegani,

Would you be so kind as to indicate what device you are using that mostly starts with CAC or CSV followed by a number.

Thank you.

13 Dec 2019

Hi Clubbie,

sure, it's CSV-1474

13 Dec 2019

Hi Vegani,

The CSV-1474 comes with a Displaylink chip. would you be so kind to download the latest drivers.

https://www.displaylink.com/downloads/windows

Please let me know if this solves the problem.

13 Dec 2019

Hi Clubbie,

I just installed the latest drivers. Unfortunantely it still doesn't work...

13 Dec 2019

Hi Vegani,

Could you uninstall the Displaylink driver by using DDU un-installer for grapich drivers:

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then re-install the driver of displaylink.

Please let me know if this works