USB Type C 3.2 Gen2 on USB Type C 3.2 Gen1 Triple Display Dynamic PD Charging Dock

Updated on 19-01-2021 in USB Type C
3 on 17-01-2021

I just got the Club-3d USB Type C 3.2 Gen1 Triple Display Dynamic PD Charging Dock but cant get it to work on my Asus Zenbook 14 um433iq.
The Asus has a USB type C 3.2 Gen2, Can’t the dock don’t run on that?
When I connect it as in the manual it will not work. The computer just keeps on pinging like something new hardware is added. It dos not end until I unpluck the powersupply. Then it finds the USBs and network cable, but not the screens or power the laptop.
Can’t the dock run on a USB Type C 3.2 Gen2 ?

 
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2 on 18-01-2021

Hi Woller,

The issues is with your notebook. It does not support Display Alt mode over USB-C. Read the manual.

https://www.asus.com/Laptops/For-Home/ZenBook/ZenBook-14-UM433-4000-series-Ryzen/HelpDesk_Manual/

https://www.club-3d.com/en/technology/15/usb_c_over_alt_mode/

You will need something like the CSV-1460 or look for Dockings with “DisplayLink”  in the name.

on 18-01-2021

Hey Baak.
Thank you vary much for the replay. Not the one I hoped for but thanks for the help !

Not even Asus support could tell me that. 

🙂

on 19-01-2021

Hi Woller,

No problem, happy to help! 🙂

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