CSV-1564 crashes Windows 11

4 replies

Using CSV-1564 with Windows 11. Have done every update from manufacturer and Windows Update. Crashes several times a day, no matter the load on the processor. 

Dell laptop:

Processor AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz
Installed RAM 16.0 GB (15.4 GB usable)
System type 64-bit operating system, x64-based processor

Is there a firmware update for the dock?

Are there any power saving settings on the USB ports?
Is the BIOS up to date?

UEFI is up to date. Power saving settings are not enabled

Does the Laptop also crash without the CSV-1564?

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