Qnix 2710 and CAC-1010: HDCP On or Off?

9 replies

I currently have a Qnix 2710 (the version with just DVI input) and am looking to upgrade my GPU, so will no longer have access to a dvi output.

I understand that the CAC-1010 will work for this setup, but I'm confused about whether or not I should be getting the HDCP On or HDCP Off version.

If anyone can offer some input on the matter I would greatly appreciate it!

Ok, so I actually had already purchased the hdcp on version, but was afraid to unbox it in case I needed to return it.

I dug around a bit more and it seems like I purchased the right one so I installed it.

However, my screen turns into static snow anytime I go to a site like netflix so there's still an hdcp problem.

I downloaded the VmmDPTool to confirm if it was HDCP On, which it is.

I have firmware version 2.33.102 which only checks up to HDCP 1.4.

I'm assuming I need a firmware update to HDCP 2.3 to make this work successfully?

Can you describe the solution? Which firmware version worked for you?

I am having the same issue. I just emailed [email protected] for assistance as I can't find my original email to them. Also posted my own message on this forum. Will follow up if it gets resolved.

Support sent me the "HDCP_OFF_Hardware_3_firmware_Ver_1.eeprom" firmware with a firmware updater program the next day. I applied it, and it fixed my issue on the first try.

Having the same issue - QNIX QX2710LED owner here (DVI input only) and getting "snow" on the image occasionally.  Hadn't worked out it was HDCP related, but as soon as I hit Netflix the snow appeared.

I've reached out to support, hopefully they can sort it for me.

Update, support eventually found my email in their spam folder, and were able to provide the firmware.  This has resolved my issue.

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