display driver has stopped working and has succesfully recovered

28 replies

Hi,

So i have this problem called driver has stopped working and has succesfully recovered. Whenever i play a game like Fifa it keeps freezing and i hear strange zooming. Then  My screen turns all weird and stuff and i have to put my pc off before i can play again. This happens like 4 times in an hour and its making me sick.

Video card: AMD Radeon HD 7850

Pls somebody help.

Hi,
Please make sure that your system is up to date. Download the latest Catalyst Omega drivers and if you can, clean your graphics drivers by deinstalling the catalyst and use the DDU software, you can find this in the forum.

Hi, 

Already tried the first thing. But i dont know how to do the second thing you said.


Hi Tomal,
Use this software to clean your system of Nvidia or AMD drivers. Also make sure that your anti-virus software is not active when installing the catalyst driver. Sometimes it gives problems when is active.

Hi,

So i tried to download it. But it does nothing.
If i download it, it stops automaticly and if i try to download it again it doesn't help aswell.


Hi,
I do not have problems downloading the software. Do you have an antivirus software that is blocking the download?

Wait it worked but i did not do anything yet because i want to know what i have to do next if i remove my driver.

Boot into safe mode, deinstall the Catalyst driver, reboot again and go into safe mode, use DDU to remove all traces of the driver, reboot again and boot normal. Install Catalyst again.

Normal boot means you boot into the Windows OS normally.

I used That one but when i click change it says That i cant deinstall catalyst in safe mode

how do i fix this because if i do it all good except for uninstalling catalyst in safe mode but in normal mode it doesn't work.

Can you detail what mainboard, power supply you have? Did you do all the updates in your Windows installation?
Your mainboard BIOS is up to date?

Hi, 
I have the same problem with my HD 7870 King poker edition, i tried everything on the above, i uninstalled the catalyst control center including de amd drivers, i went to save mode used the DDU program, back to normal mode and installed CCC again including the drivers, then back again because the problem still exist, but now i used driver booster in stead of CCC, i minimized my memory use, i stopped my antivirus, used the microsoft fixit, updated windows, i even tried to use high and low settings in- game but i keep having the freeze screen and the report. also like above it happens regularly during one hour of gaming, i have an intel i5 of almost 2 years old 8g of ddr3 ram and windows 7, please help me im starting to get desperate and thinking about buying Nvidia. 

Hi Marco,
Sorry to hear about that. You probably have two memory or more in your system. If you have two, can you remove one and test your system if you have the same results? If you do, please remove the first one and place the second and do the same.
It could be a memory issue you have. Also do you overlock your system? Check if you can set your BIOS to default values and see if makes any changes.

Hey Paul, 

Thank you for your reaction, 
I changed the ram next to the processor i have four memory slots and i now have 1 empty, 1 used, then 1 empty and the last bank filled but i keep having the same problem i dont overclock my system, the only positive thing is that my pc starts up faster now.  I can't imagine how removing one ram would have a positive outcome you have any other ideas maybe?

Hi Marco,
Can you test each memory module? Just place one at a time to see if the problem comes from one of the memory modules.
I do not know your system but most main boards have dual channel memory, so you need to place them in pairs, you can check in the main board manual.
For the issue you have is best that you test each memory module to find out if one of them or more is giving problems.

Hi Paul, 

Here are my system specs:

1 x AsRock B75 Pro3-M iB75, SATA600 RAID, USB3.0
2 x Belkin CAT5E UTP Kabel 5.0 m (black)
1 x Club3D Videocard PCI-e Radeon HD7870 royalking 2GB HDMI/DP
1 x Cooler Master Midi Tower K280 ATX, No PSU (black)
1 x Intel Core i5 3350P 3.10 GHz 6MB Box
1 x Kingston 2x4GB, DDR3, PC12800, CL9, Beast, XMP
1 x LG DVD Burner GH24NS95. AUAA50B 24x, SATA Bulk (black)
1 x Microsoft windows 7 Home Premium SP1 NL 1u 64bit OEM
1 x Seagate Harddisk 3.5" 1TB, SATA600, 7200rpm, ST1000DM003
1 x TP-Link Powerline Kit TL-PA511 500Mbit, (2 pcs)
1 x XFX Power adapter ProSeries Core 550W
1 x Medion 23.6" DVI monitor

Marco, can you test the card in a different system to verify if you have the same problem? 
Thanks

Hey Paul, 

Ok i got one ram of 4gb out and I tried every ram bank with one ram of 4gb and with every bank i had the same problems, i can try and do the same with the other ram of 4gb, but i wonder if that will help, i don't have an extra system here to test the card sorry, you think the card is broken maybe, because i only have this with games, any video im playing or picture im watching in windows 7 is ok. Any other options maybe? Can it be a windows 7 issue?

Hi Marco,
I think the card could be overheating. Check if you can returned for replacement or repair.
Thank you in advance.

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