Royal Ace 290 warranty

5 replies

Took my build to a PC tech and after my screen went black while playing games determined the card was faulty. How can I find out if it's still under warranty and if I can get help?

Good day Zacksawicki,
Sorry to hear this.
Club3D has 2 years warranty on its Graphics Cards, so unless you bought it under different conditions from the shop, you should have 2 years warranty. Please check purchase date on your purchase invoice to see if your product is still under warranty.

I purchased it via amazon on October 12th 2015. How would I go about sending it to you guys?

Please send an email to [email protected] with a copy of the purchase invoice and a picture of the backside of your card. On the back are little stickers with item-code / serial number / production number they need to verify. Thanks.

Ok will do! I'm going to pick up my PC Monday when the shop is open and I'll send the proper materials. Thank you for your help.

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