Club3D CSV-5300A problem

4 replies

Dear all,
I have bought a CSV-5300A for my setup as following:
DELL M6800 mobile workstation + E-Port Plus Port Replicator with USB 3.0 (Docking station with 2 PD1.2)
- 32 GB DDR3 RAM & Intel i7 4900mq processor & Quadro K5100m

windows 7 configuration:

nVidia Optimus OFF - Intel GPU not used and all screens driven by the Quadro k5100m

DP 1.2 - (DP1 on the docking station without MST): Wacom Cintiq 27 QHD running @ 2560x1440 @ 10 bit

DP 1.2 - (DP2 on the docking station with MST): EIZO CG277 running @ 2560x1440 @ 10 bit + EIZO CG246 running @ 1920x1200 @ 10 bit

All monitor are connected with high quality cables no longer that 36 meters:
http://www.clicktronic.com/en/products/displayport/

No matter, what the combination of the connection of these top of the line screens are, when running signal via the CSV-5300a, I always notice some weird lines on my screen, flickering every 5 or 10 seconds, sometimes the screen drops out. I have no issues like this when using the MST hub from Startech:
http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&s=fed&cs=16&sku=a7678133

Is there anyhow possible, to correct this issue? Should I return my Club3D MST hub back? Even the PSU is connected to a regulated APC SmartUPS 1000.

Thank you for your help and care,
kind regards,
Boris.

Hi Boris,

I am assuming you are using cables no longer than 3 meters (not 36 meters).
That is indeed very weird. 
I have not often heard an MST Hub working and giving such errors ... perhaps the Power Adapter of the HUB is not (completely) well functioning ... perhaps you can test that with the startech adapter to see if that makes a difference ... that should use the same amount of power.
5V 2.4Amp.

Thank you, 
yes, I meant no longer than 3 meters. Well, changing the PSU helped - kinda. Once a while, horizontal lines appears on the screen. Should I create a video about that?

Hi!
I am writing after quite a long time. I tried to resolve this problem with DELL prosupport. After several test we discovered, that the DELL Advanced docking station was the problem and after a replacement, all the weird problems disappeared when using the Club3D MST hub. 

My only last problem remaining is waking up my monitors connected via the MST hub. I have seen a discussion about a similar problem:

/thread/mst-hub-stops-working-when-computer-goes-to-sleep/
theClub3D CSV-5300A has a firware sticker saying: FW0.41A.

How can I update the FW on my MST hub?

Thank you for your care and help.

Kind regards,

Boris.

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