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RE: CSV-5300A on HP Envy 15-3040NR Laptop

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07-05-2015 at 13:32 #2233
Paul
Member

Hi,

We do not have any experience on the device you have but my best guess is that the Intel HD graphics is using the MST Hub instead of the AMD graphics.
My suggestion is to go to your device manager and disable the Intel HD graphics, go to the list and you should see the device, just right click and disable the graphics card.
Please note that this recommendation is based that you cannot disable this from your BIOS and I suggest to contact HP for further information.
Kind regards