RE: R9 290 Royalking Crashing time to time

[quote author="Paul"]Hi,
Can you send a mail to [email protected] and detail your graphics card model and serial number to verify if we can send you a new BIOS update?
Thanks.[/quote]

 Hey man

i sended them on the 28th of may a mail that i need a new bios update. on the Thirth of june i got a reply that they needed pictures of my card. so i sended them on the 3th of june. Still i dont have any kind of reply for my card. i am still experiencing problems with my card. When im playing Gta 5 it crashes every 10-30 minutes. if i go to my windows event log. i see that the AMD display driver stopped responding
i managed to capture some on camera will post link
The part that makes me crazy is that i spended 300 euro for this card and now i need support and it takes over 2 weeks to reply. I am facing this problem for 4 months. tryed several things and many forums. Are they sleeping at support? Could u please tell them that i need some urgent help for my new bios driver
https://youtu.be/ndtbUXZCelQ