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CAC-1070 and CAC-1504 issue with Blu-ray 3D

Updated on 15-05-2017 in Adapters and Cables
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31 on 16-02-2017

Hi,
I can’t use these two adapters with my setup when trying to play 3D Blu-ray movie on my
HTPC. The following setup:

mainboard: Asrock Fatal1ty Z270 Gaming-ITX/ac
CPU: i5 generation 7, 7500
GPU: from CPU, Intel 630. (latest driver from February)

I wanted to use one of these adapters to get playback of my 3D Blu-ray files working.
Because the onboard conversion of DP to onboard HDMI doesn’t work correctly with
3D BD.

My Problem is, when 3D movie starts, the system wants to switch to 3D framepacking,
but the projector shows message that there is no signal. Stopping playback brings
back the picture.

Any suggestions to solve this issue?

thanks and regards

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Stefan75 0 on 28-02-2017

Did you try the ASRock HDMI Firmware upgrader?

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Gizzmo 0 on 28-02-2017

I was thinking of this, because I found while searching for a solution this tool.
But there was nothing mentioned about my hardware, so was not shure if I could
do it. Beside this Asrock support was not suggesting it, but maybe will when reply
from mainsupport arrives…

Do you have experiences with it?

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Stefan75 0 on 28-02-2017

I don’t know what they fixed with the firmware, but it didn’t cause any new issues. I’m trying whatever I can to finally get UHD 60Hz 4:4:4.

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Gizzmo 0 on 01-03-2017

Stefan, do you have Z170 or Z270 board? 

I found the update but it is for Z170 and I found an info that the Z270 
board is shipped with the 1.61 HDMI firmware, so seems the same.

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Stefan75 0 on 02-03-2017

Yes, the Z270 seems to have the 1.61 firmware already. I updated my ASRock J3455-ITX with the flasher from the download section of the Fatal1ty Z170 Gaming-ITX/ac.

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MST1407 0 on 23-03-2017

Hi Gizzmo and Stefan75,
I will ask support to send you latst available firmware for cac-1070 / cac-1504 (use the same firmware. That might help with Kabylake platform

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Gizzmo 1 on 26-03-2017

Hi,
thanks got it and tryed it. But nothing changed for me. Blu-ray 3D is still not
working and Cyberlink UHD advisor shows no HDR.

I am wondering why my bootloader didn’t change the version, does the version
8.xx from the firmware manual belong to another adapter?

polo on 11-05-2017

Hi MST1407,

I just bought cac-1504 as I need to display hdr10 video with pdvd17 from xps13 9360 to LG xxUH603V 4k hdrpro=hdr10. Item is now in delivery pending.

What do you mean by “And the firmware won’t add support for HDR” ?

If you are hdmi2.0 and hdcp2.2 “drm” compliant, HDR being only a video frame protocol (dedicaded info blocks and embedded data frame), HDR should be transparent ?
Or do you mean that the FW of your DP2HDMI converter chip could interact with HDR metadata flow, and be a problem for HDR handshake ?

PS: what chip do you use (megachips, paradetech , other ?).
Thx by adv.

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MST1407 3 on 27-03-2017

Hi Gizzmo, if the version did not change perhaps you already had the latest version … 0X46 …
And the firmware won’t add support for HDR

polo on 11-05-2017

Hi MST1407,

I just bought cac-1504 as I need to display hdr10 video with pdvd17 from xps13 9360 to LG xxUH603V 4k hdrpro=hdr10. Item is now in delivery pending.

What do you mean by “And the firmware won’t add support for HDR” ?

If you are hdmi2.0 and hdcp2.2 “drm” compliant, HDR being only a video frame protocol (dedicaded info blocks and embedded data frame), HDR should be transparent ?
Or do you mean that the FW of your DP2HDMI converter chip could interact with HDR metadata flow, and be a problem for HDR handshake ?

PS: what chip do you use (megachips, paradetech , other ?).
Thx by adv.

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MST1407 on 12-05-2017

Hi Polo, 
I am not sure waht the technical issue exactly, but i know that HDR doe snto work when using the CAC-170 / CAC-1170 / CAC-1504 adapter. I also know our R&D has an “open case” with regards to HDR Support and unfortunately has not been able to solve this for instance with a frimware update.

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polo on 15-05-2017

Hi MST1407

I just got cac-1504 at home, tried it, and got 3180×2160@60 working when pluging the adapter (about 10 sec with no signal, then desktop’ display fine) ,

BUT no way to switch on HDR (Display Setup “HDR and advanced colours” : when swiched “on” I get the red confirm oversplash but at the same second i see the “on” button reverting to “off”(!).

Also Cyberlink advisor also says no HDCP2.2 with the adapter ….

Hdmi cable is capable (i already got Pdvd17 playing Exodus sample in hdr 4:2:0 from my Asus GL702VM, 381.74 hdcp22’drv and latest CU.296 while direct hdmi linking to  my 43UH603V TV hdmi2.0a deep coloured port).
Also usb3.0/usb3.1/tb3 intel sw+fw installed uptodate.

So your adapter, which you said as same fw as 1070, does not pass neither HDCP2.2 nor HDR enabling, while CU.296 see “half” HDR (as it gives the option to enable, but unsuccessfully even with tv set @ 60hz 4K).

Key cac-1504 rev A0-02 fw C002 0008/v7.2b

I will contact support by mail too.
polo

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Gizzmo 3 on 27-03-2017

No, it was on 0x27 and that version changed, but the bootloader not
or better it didn’t change to the version shown within the firmware manual.

MST1407 on 29-03-2017

Hi Gizzmo, i will ask product management to check that. But latest firmware version you received is 0x46 and that is what it shoudl ready after the update.

And more importantly … is it working for you now ?

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Gizzmo on 30-03-2017

Hi,
like reported before there are no changes for me with the new firmware.
Blu-ray 3D is still not working for me.

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MST1407 on 30-03-2017

check, will get back to you later on this one

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Gizzmo 3 on 31-03-2017

Thanks

MST1407 on 04-04-2017

Hi Gizzmo, sorry but still have not received a solution for you.
Wil lkeep pushing …

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MST1407 on 11-04-2017

Hi Gizzmo, i was trying to find content on Intel630 Graphics supporting 3D Frame Packed content … could not find anything !? Are we sure that the graphics can do it ?
And what projector are you using (and at what resoluton) ?

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NPoser on 11-05-2017

you can try any full 3D content, for example, a 3D Blu-Ray disc on any Players (Kodi or PowerDVD)
You need to connect to HDMI 2.0 port on your TV or Projector

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NPoser 6 on 12-04-2017

I have same issue with 3D playback
Firmware 7.26 1640 (on adapter label)

MST1407 on 12-04-2017

Hi NPoser,
And your system configuration is …

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NPoser on 12-04-2017

i3 – 7100T
Asrock Fatal1ty Z270 Gaming-ITX/ac

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MST1407 on 12-04-2017

wow almost indetical …
Really odd but i can olny find content on that “Intel InTru 3D” feature but nothing official on Blue Ray, Frame Pakcing or anything like that …
Not giving up, will keep at this …

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NPoser on 12-04-2017

What is the latest firmware for CAC-1070 and how I can download it?

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MST1407 on 12-04-2017

0x46 is the latest and i will ahve support send you an email with it.

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NPoser on 12-04-2017

ok thanks

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NPoser 3 on 11-05-2017

Hi MST1407
Do you have any news?

MST1407 on 12-05-2017

Unfortunately not yet on the Frame Pa”cking” issue.

We did receive new firmware “0x55”, iw il lask support to send that over to you.

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NPoser on 12-05-2017
Thank you MST1407
But what about the HDR, new firmware supported it?
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MST1407 on 15-05-2017

Hi NPoser,

Nope unfortunately no HDR Support.

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