CAC-1085 firmware update ?

Updated on 30-04-2023 in DisplayPort 1.4 to 4K120Hz HDMI Adapter

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KoSoVaR 10 0 on 17-08-2022

I’ve e-mailed support a few times in the past 10 days to try and get the firmware update for the CAC-1085 with no luck. Is there somewhere on the website that I’m missing that the firmware update is downloadable from?

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KoSoVaR 0 1 on 17-08-2022

I take all of it back, got a response today and firmware update successful! Thanks team!

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edufranco 2 0 on 27-08-2022

HI CAN YOU SHARE THIS FIRMWARE?

Baak 0 on 30-08-2022

Please contact [email protected] for the firmware update.

cekim 0 on 16-01-2023

Is there some magic incantation to actually get a response from support? I have emailed them 2x in the last week+ with no response.

Firmware/update seems like something that could be posted generally without requiring support interaction.

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edufranco 0 0 on 03-09-2022

Guys, with the installs the firmware. It's confusing to me.
Got these files:
ISPTOOL is the software update tool

00_update_FW is a Windows command

01_ReadVersion reads the firmware version

RTD2173_Cub3D_User_V1p0 9 .bin is the Firmware version in this case V1.09

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edufranco 1 0 on 03-09-2022

can someone give me the step by step

Baak 0 on 05-09-2022

Did you contact [email protected]? Because they will hand you a step by step.

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joevt 0 0 on 06-09-2022

Did you install the billboard driver? (if it was included?)

Open a Windows cmd window.

Change the directory using the cd command to the directory containing the .bat files.

Then try 01_ReadVersion.bat command to see if it will show the current firmware version of the adapter. It replaces the Version.txt file in the IspTool directory with a new Version.txt file that contains the current version. Save a copy of this file somewhere else or rename it to “Version_original.txt” so you have the before info.

Then try the 00_Update_FW.bat command to do the update. It updates the Version.txt file with the new version info that was updated to the adapter. Compare the version numbers.