CSV-1568 problems with Probook 460 and thinkbook 16 (Both Core5 Ultra)

Updated 6 days ago in Docking Station
0 6 days ago

We are experiensing a lot of problems with the CSV-1568 Dock. We sold about 40 pieces together with Probook 460 (ultra5) and thinkbook 16 (ultre5). Both notebooks (different production batches) experience the same problem:

when starting the notebook with dock including power adapter in the dock: usb and network are not working, and the notebook reacts slower. 

when starting the notebook witt dock EXCLUDING power adapter in the dock: All works fine. Poweradapter can be added…. no problems

We cannot ask all customers to detach and attach the adapter at every powercycle.

Does anyone experience the same problem?

Kind regards, Frank

 
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