CSV-1593 on MacBook Air Intel 2020

3 replies

I connected the CSV-1593 on a MacBook Air Intel 2020 to two HDMI monitors. But on the Displays settings, only one is recognized and both monitors show the same image. Any help or advice?

What resolutions and Refresh rate are you trying to achieve?

What monitors? Manufacture and model would be helpful too :).

Not looking for a high resolution or refresh rate.

The monitors are DELL, Model NO: U2415b.

Thanks! :-)

Apparently your MacBook supports Thunderbolt3 with DP alt mode 1.2.

This is described on the webpage of the CSV-1593

Note: When connecting a DP1.4 Alt mode supported host, the max resolution of HDMI™ is 4k/60Hz (dual 4K/30Hz); When connecting a DP1.2 Alt mode supported host, the max resolution of HDMI™ is 4k/30Hz (dual 1080P/60Hz) due to bandwidth limitation.

Your displays are 1920x1200, can you try lower the Resolution to 1920x1080? I know it is not what you currently try to achieve but will rule out that the CSV-1593 is faulty.

Or if you can provide a link to your MacBook saying different, we can follow up!

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