Hi,
I recently purchased the club 3d sensevision 3x HDMI MST Hub. Everything works fine, but a major problem has arised. Everytime my screens go to sleep, the MST hub stops working. Im currently running a 5 monitor set up. Eyefinity and monitor arrangement works perfectly, but after everytime the screens go to sleep, all my screens stop being detected and I have to unplug and replug the MST hub for everything to register again.
Is there a fix for this?
Running 7970 in crossfire.
What button is the scan button? I feel like this is a simple issue, but for some reason I cant figure out the scan button, lol
Yes, I have the latest graphics drivers. Did the driver uninstall as suggested in previous threads. Uninstalled and did a fresh install of the driver. Problem still persists.
After reinstalling the graphics driver, problem is slightly worse. After waking up monitors, 2 of my 3 screen in eyefinity dont show the back ground, just a blank black desktop.
Previously when I first messaged you, I had screens 1,2,3 (eyefinity monitors) hooked up to MST. I removed one of the screens and attached it to my graphics card. So now the MST Hub only has screens 1 and 2 connected to it. Slightly better, but my screens still going wild after going to sleep. Should I attached the accesory monitors (screens 4 and 5) to the MST hub?
Lol, nevermind, found the scan button. let me see if it will work with my original set up with monitors 1-3 attached to the hub.
Okay,
so heres the update.
Reconnecting monitors 1-3 to the MST Hub, I let the computer go back to sleep. Upon waking up, monitor 4 (accessory) is disabled and monitor 5 (accessory) becomes primary monitor. Monitors 1-3 work, but I have to use Catalyst Manager to make the eyefinity set up the primary monitors.
Using the scan button gave me the BSOD during one of the times I tried to see if my monitor configuration would remain the same.
Im thinking an alternate solution may be to connect accesory monitors to MST Hub and run my main monitors off the video card.
My monitor arrangement keeps going awry as well
I will keep you updated on the progress as I try to figure this out….
In all honesty, this MST Hub has been nothing but difficulties after hearing reviews touting its versatility and usability. As it stands, ive dropped 170 bucks on something that hasnt really worked…yet….
Alright,
So, monitors went to sleep, upon waking up, monitors 1-3 which are connected to the MST Hub became disabled and left only monitor 5 on. When trying to re enable them, display driver crashed and all screens went blank, calling for a hard reset. Screens still not functioning properly….
Well paul,
after multiple issues and multiple blue screens of death, there doesnt seem to be a viable solution other than leaving all my monitors on and manually turning them off.
Hi,
The latest version is the version FW 0.45. Would it be possible for you to send it to us for replacement or update?
If yes, please send a mail to [email protected] and explain that you want to update the FW from 0.41A to 0.45
Thank you.
I to have this problem. As soon as the computer goes to sleep I loose all DP monitors. But now I can’t even get them back. I’ve tried to restard/reboot by computer and the hub. Nothing. I’m using an NVidia Quadra 620 on WIndows 7.
It worked just fine when I plugged everything in the first time. It was a bit slow to return the monitors after the first sleep. Now i get NOTHING!
HELP!
Hi Patrik,
Can you check what firmware you have on the MST Hub? It is located on the cable with a white sticker. The latest version is FW 0.45
Also please tell us what MST Hub model you have.
Check if you can power off completely the system, that means also taking off the power cable out of your power supply, drain the system power by pressing the start button.
Make sure that you have the latest Nvidia Quadro driver in your system
It’s the CSV-5300 HUB. I have installed the latest Quadro drivers tho I cant find a sticker on the cable. Theres a sticker on the power cable but it says nothing about Firmware.
I got everything working again by unplugging the hub, both DP cables and the power cable. Then first attatching the DP cables to the hub, power cable to the hub and lastly the hub to my graphics card while the computer was running. Then I had do a clean install of the NVidia driver since the Quadro deteced one of my displays as a Mobile Device Display.
I’m not sure I dare to reboot my computer now If I will have to do this everytime power goes off
Hi Paul,
I tried to shutdown, removed the power cable and drained the system of power and everything started up just fine. I’ll consider this issue resolved for now but I have disabled sleep and will leave the system running caus I cant spend 2 hours of my workday configuring my displays. I’ll make sure to notify you if there’s more trouble…
