Club 3D Insights | MOBILE VERSION

6 0 on 16-08-2017

Zacksawicki

Took my build to a PC tech and after my screen went black while playing games determined the card was faulty. How can I find out if it’s still under warranty and if I can get help?

0 0 on 17-08-2017

MST1407

Good day Zacksawicki,
Sorry to hear this.
Club3D has 2 years warranty on its Graphics Cards, so unless you bought it under different conditions from the shop, you should have 2 years warranty. Please check purchase date on your purchase invoice to see if your product is still under warranty.

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1 0 on 17-08-2017

Zacksawicki

I purchased it via amazon on October 12th 2015. How would I go about sending it to you guys?

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MST1407

Please send an email to [email protected] with a copy of the purchase invoice and a picture of the backside of your card. On the back are little stickers with item-code / serial number / production number they need to verify. Thanks.

1 0 on 19-08-2017

Zacksawicki

Ok will do! I’m going to pick up my PC Monday when the shop is open and I’ll send the proper materials. Thank you for your help.

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MST1407

very welcome

Royal Ace 290 warranty