what is the date on the most recent firmware? 
per the email link from support to a dropbox account, the timestamp says the file was last modified ‘4 months ago’ roughly the same week as when they sent me the email (Jan 25)From Jordan Long

 I don’t know date firmware. On a cable a sticker – REV.: A1-00 FW:7.1E 16010. The adapter was bought in Russia 04.2016