CAC-1070 and 1170 HDMI 2.0 adapter feedback topic.

Jordan Long wrote:

what is the date on the most recent firmware? 
per the email link from support to a dropbox account, the timestamp says the file was last modified ‘4 months ago’ roughly the same week as when they sent me the email (Jan 25)

 I don't know date firmware. On a cable a sticker - REV.: A1-00 FW:7.1E 16010. The adapter was bought in Russia 04.2016

Club 3D support has provided an updated firmware to interested peoples in this thread, as far as I know, the method is via email, but there is some cloudiness around how it works (such as when the most recent firmware was created and distributed)

Jordan Long wrote:

Club 3D support has provided an updated firmware to interested peoples in this thread, as far as I know, the method is via email, but there is some cloudiness around how it works (such as when the most recent firmware was created and distributed)

 I badly communicate in English. Sorry. I wrote to the address [email protected]. But nobody answered. I have no problems with a signal output in the 4K@60 format. A problem only in the 3D mode when viewing 3D MVC of movies. LG 49UB850V TV isn't defined as the 3D screen, and the wrong mode is set.

Jordan Long wrote:

But through HDMI all correctly

shroomalistic wrote:

Firmware update software doesn’t support the skylake nuc’s. So between that and having a Visio I’m pretty sol right now. Hopefully they will have new firmware update software soon. I nor does anyone else o know have a different computer that has mini display port. It’s kinda sad, I have everything to run uhd 4K 60hz but still can’t.

 In my case of problems with uhd 4K 60hz isn't present. A problem only in the 3D mode of video. When switching the 3D mode, the adapter permanently exposes a screen resolution in 2160p60 because of what there is no image on the screen. After switch-off and again connection of the HDMI cable the image appears, one of video flows in a screen resolution of 3840x2160@60Hz is displayed. All this in Kodi test builds with support 3D MVC, and in PowerDVD TV isn't identified as the 3D screen.

When can I expect a link for the firmware update?  I sent an email a few days ago and again today.  I have an AMD HD 7850 and a Vizio M43-c1.  I'm using the CAC-1170 and I'm getting random black screens.  My monitor will also display the desktop incorrectly.  For example the desktop shifts up and the task bar will be in the middle of the screen.  I've tried multiple hdmi cables and finally bought the club 3d one and still the same issue.  Please send me the firmware.  Thanks.

pal9000 wrote:

When can I expect a link for the firmware update?  I sent an email a few days ago and again today.  I have an AMD HD 7850 and a Vizio M43-c1.  I'm using the CAC-1170 and I'm getting random black screens.  My monitor will also display the desktop incorrectly.  For example the desktop shifts up and the task bar will be in the middle of the screen.  I've tried multiple hdmi cables and finally bought the club 3d one and still the same issue.  Please send me the firmware.  Thanks.

 That responded to your request, create new thread.

Hi Pal 9000. Please share more info on your setup. If you have an HD 7850, it most likely has a normal sized DisplayPort output. If you use a CAC-1170 Mini DP version, do you use some adapter in between to convert from DP to mDP?
Our support team has probably sent you the firmware update, can you let us know if you received it? Thanks!
 

No it has a mini DP.  I have 2 7850s...one with a DP and the other with a miniDP.  I bought 2 of your adapters (cac-1070, cac-1170) and both are giving me the same results with my Vizio 4k TV.  Is there a software update?  Otherwise I'll be returning these to amazon and purchasing the UPTab adapter or just buy an NVidia card. Thanks.

Thanks for the update...still getting the flashing screen and aberrant desktop.  I followed every recommendation in the email.  It completely resolves when I remove the adapter but then I only get 4K at 30 Hz.  Not sure what to do. 

Hi Pal9000, it's likely this issue is caused by an HDMI cable not capable of 18Gbps. Do you know if your cable is certified for 18Gbps or higher?

I'm using your club 3d hdmi cable.  I think I figured out the problem.  Your cac-1170 does not work with vizio TVs.  The update does nothing.  However, I have 2 7850s...one with a mini dp and one with a dp.  So, I hooked up the display port version with your cac-1070.  At first it gave the same results as the mini dp 7850 and the cac-1170.  But I applied the update and it now works great.  Seems like your update only works for the cac-1070.  So for all of you with vizio TVs avoid AMD cards with a mini DP.  After the update the cac-1070 works fine with my vizio m43-c1 and I can now get 4k at 60 Hz.

Hi tchalikias, unfortunately the adapter will not work if you place a DP to mDP adapter in between. That will interfere with the digital 'handshake' between CAC-1170 adapter and Graphics solution. 

Unfortunately updating the firmware with Intel hardware remains problematic. We've reached out to Intel for a solution but so far there are no developments. 

Please note that Intel HD 4XXX and older are not supported, we have quite some endusers who manage to get for example Intel HD 4400 or 4600 working by troubleshooting themselves.

As I said earlier, I'm using the adapter with Iris Pro 6100. The f/w update nor the adapter works there above 30hz at 4K, even with custom resolution.

Hi Jordan, it's  (ps176b0) _0x07.0x00.0x23 and dates from early April. 

RoyalKing wrote:

Hi Jordan, it's  (ps176b0) _0x07.0x00.0x23 and dates from early April. 

 
Thank you, can you please forward me the updated version (via my email is fine)

send to your email, sorry for the delay

Here is the what I got after a Windows 10 clean install. With UHD mode off I can get only 30hz if I switch it to on I got an information on tv that its running 4K 60hz at chroma but got this image. Seems a problem like Vizio, or not? https://imgur.com/a/A009V

please try this: install UHD sound driver on the system.
Un-install Groahics Card driver, reboot and install latest available Groahics Driver manually. Choose the correct sound output in your system ("HDMI TV" or something like that) and it should work.

* On many TV’s you need to turn on "UHD Color" or “Advanced or Enhanced” setting manually in the settings of your TV for the HDMI port to which your pc is connected.

* Also it could help when connecting 2 screens, to set the screen connected thru the Adapter as second/secondary screen

* I advise you to make a custom resolution, set resolution to 3840x2160 at 60Hz and set Timing standard to CVT-RB (reduced blanking)

* Color Depth need to be set to 8 bpc (when running 4:4:4).

Hi Echo1041,
Is that at reboot or coming from sleep mode ?

Rebooting only, waking from sleep is just fine.

I ma assuming you do not turn of the screen with power button. Could you please try to turn on System first and than the screen

The screen is a Seiki 4k TV, and it doesn't matter if it is powered off or on, I've tried both ways. I guess I could try booting with the TV power completely unplugged, haven't tried that.

There is also a second display plugged into the same video card via DVI that I leave on all the time, but I can't imagine that should make a difference.

Hi all we have recieved a New firmware update we will send you by email.

I received an email about the new firmware, but there was no new HEX file attached, just updater instructions. I also checked the Dropbox page from the instructions, no new HEX file. Please advise.

I also tested starting up my computer with the TV unplugged. The computer couldn't detect the display (because it couldn't provide EDID Hot Plug Detection power) so it was basically the same as unplugging the HDMI cable - the computer booted up fine. When I plugged the TV back in, the computer only provided 640x480 (again, probably an EDID problem) until I disconnected and reconnected the HDMI. So, not any easier.

Looking forward to testing the new firmware as soon as I get the HEX file. Thanks!

MST1407 wrote:

Hi all we have recieved a New firmware update we will send you by email.

 What number of a new firmware?

I received and installed the new firmware 0x26. My computer then worked great across two reboots: Windows to Windows, and Windows to Mac OS. Rebooting Mac OS to Mac OS had the same problem crop up again. I guess there is either something in the Mac shutdown procedure, or something about the third reboot after upgrading. More testing...

MST1407 wrote:

Hi all we have recieved a New firmware update we will send you by email.

 Can you send it my way? thanks

Hi DarkSvior, sorry for the delay. Done now

update, nvm

Hi Jordan, good to hear it is working for you :-)

Hi Zerreth,
If I understand you correctly you are trying to use the CAC-1170 to send signal from Sheild HDMI output to Philips TV DP input

The CAC-1070 and CAC-1170 are active adapters able to convert a Displayport1.2 signal into an HDMI 2.0 signal. The adapters are NOT Bi-Directional, so cannot be used to send a HDMI2.0 signal and convert it to DisplayPort 1.2, that will not work.

@MST1407

Thx for the reply, I will send it back to Amazon & get a refund.

Hi Ashrafazlan,

Have you tried to make a custom resolution for 3840x2160 at 60Hz with Timing Standard set to CVT-RB (Reduced Blanking). That normally work best for TV's.
You might need  an app like SwitchResX to be able to do those settings on your MAC though..

Hi Lee,

Which OS you had before ? (the one that di not work)

And of course, YEY !

MST1407 wrote:

Hi Lee,

Which OS you had before ? (the one that di not work)

And of course, YEY !

 Windows 10, but I'm on the Insider program, so my build changes once a week on average.

Since then, it has worked about 30% of the time. Each time I reboot it either allows 4:4:4 but my TV doesn't allow Pure Direct, required for full comparability. Or, it just allows RGB and nothing else. Other times it'll work. If indeed MS have made a change to something at their end, it may be this at fault. Either way, when it works, it's great. When it doesn't, it's frustrating as all hell. I can confirm of course however that the Adapter can function correctly, if only it is allowed to do so!

Lee, 

What program/applet are you using to "select YCbCr 4:4:4" and can you link the 4:4:4 test image you used? 

I'm also on Insider Program (they stopped showing build number in the bottom corner, but i'm on 14390 as of today) and would like to compare my testing methods against someone else's.


Thanks!

Jordan Long wrote:

Lee, 

What program/applet are you using to "select YCbCr 4:4:4" and can you link the 4:4:4 test image you used? 

I'm also on Insider Program (they stopped showing build number in the bottom corner, but i'm on 14390 as of today) and would like to compare my testing methods against someone else's.


Thanks!

Sorry for seeing this late.

I am using the Nvidia Control Panel to set 4:4:4 and the test image is one I downloaded from the interweb but can attach this later.

I have noticed that if I boot my PC with the TV on HDMI 2 (Connected to my PC), the 4K Pure Direct fails and the signal is not working with 4:4:4 even if it is selected. I have to wait until the PC is fully booted THEN turn the TV to HDMI 2.

Also to the guys at Club3d: There are some audio cut outs and instabilities present. Has there been any work at a firmware leel to correct potential audio issues and inconsistencies recently?

Hi BiggerBoat,

Yes the adapter work with WIN10.
To not exeed bandwidth of 18Gbps (max for HDMI2.0), when chosing a resoltuion fo 3840x2160 at 60Hz the BPC need to be set to 8Bit. This is somthing different than what you are talking about (BPP).

Checklist

* Make sure the HDMI cable you are using can do HDMI2.0 or 18Gbps.

I know it sounds a bit “easy” but many cables do state to support 4K but actually do not support that in 60Hz and/or the full bandwidth, that certainly goes for cables longer than 3 meters. It is always best to go for a certified cable, something like this http://www.club-3d.com/index.php/products/reader.en/product/hdmi-20-high-speed-4k60hz-uhd-cable-.html

* Make sure the HDMI input used on the TV is capable of doing 4K at 60Hz often there are more HDMI inputs, but not always all are HDMI2.0 spec.

* On many TV’s you need to turn on "UHD Color" or “Advanced or Enhanced” setting manually in the settings of your TV for the HDMI port to which your pc is connected.

* Also it could help when connecting 2 screens, to set the screen connected thru the Adapter as second/secondary screen

* I advise you to make a custom resolution, set resolution to 3840x2160 at 60Hz and set Timing standard to CVT-RB (reduced blanking)

* Please make sure you do not have any Displayport Splitter or Hub attached to the Graphics Card.

*Please note that in some cases configurations in SLI and/or Cross-fire might casue issues. Please disable SLI and/or Crossfire if so.

* Color Depth need to be set to 8 bpc (when running 4:4:4).

thanks for this inof. maybe worth it to put it in the OP or something similar.

Quesiton on CVT-RB vs CVT. 

WHen I set to CVT-RB it auto reverts back to CVT. Does this indicate an issue?