Paul

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  • in reply to: csv-5400 with Nvidia Nvidia Quadro K620 ? #1573
    Paul
    Member

    You are welcome.

    in reply to: csv-5400 with Nvidia Nvidia Quadro K620 ? #1568
    Paul
    Member

    Hi,
    We are not sure what is causing the MST Hub to make your system to stop responding. There is a trick that I always do when this happens but I am not sure if it is going to work for you.
    Please power down your system, unplug your power cable from your system and press the power button to drain off completely your computer power. Then reconnect everything to see if this resolves the problem.
    Check if on another PC the MST Hub is working properly.
    If defective please have it replaced inmediately.

    Kind regards,

    in reply to: CSV-5300 with the Surface Pro 3 #1567
    Paul
    Member

    Hi Richard,

    Can you check if any of the Windows updates has caused the problem? We know that sometimes Windows updates has an influence on the MST Hub behavior. 

    This is from Jan 16th updates

    Intel(R) HD Graphics Family driver update (v10.18.14.4029)

    • Adds support for the Autodesk Mudbox 2015 paintbrush tool.
    • Ensures that unreadable text does not appear in the Microsoft Outlook calendar pane.
    • Improves performance of video display and zoom features in DirectX applications
    • Adds support for the fast cursor feature when using Miracast adapters, including the Microsoft Wireless Display Adapter. 
    • Ensures there is no flickering/blank display on externally connected monitors, especially when connecting multiple monitors in a daisy-chain configuration
    • Improves compatibility with Samsung U28D590D and Dell 2713Hb monitors. Some customers reported they saw a change in screen resolution when the device is docked and connected to Dell monitor. This has been addressed in the update.
    • Adds additional support to enable better compatibility with Panasonic and Actiontec Miracast adapters
    • Ensures there is no unexpected battery drain while the Surface device is in Connected Standby mode.
    • Resolves KMODE_Exception_Not_Handled system crash when using Excel PowerMap
    • Resolves some instances of Stop 0x9F and Stop 0x133 system crashes.
    • Resolves system hang that could occur if f.lux was enabled by an application.
    • Resolves system crash that could occur when attaching to external monitors immediately after waking the device from sleep or removing it from the docking station.

    Marvell Wireless Network Controller and Bluetooth driver update (v15.68.3073.151)

    • As part of ongoing improvements to Wi-Fi experience on Surface Pro 3 device, customers now have the ability to manually select a preference between 2.4 GHz and 5 GHz connections for their device. We will publish a separate blog to describe this functionality further so more customers can take advantage of this capability.
    • Modifies power management logic to allow the wireless adapter to function properly when the Hyper-V feature is enabled in Windows.
    • For European Union customers, there are specific requirements outlined in EN 300 328 v1.8.1. This update includes capabilities to stay current on these requirements, including an LE switch to better control energy detection and Bluetooth Power setting.
    • Resolves a low throughput scenario when using Cisco 3702 access points in 11ac mode.

    Surface Home Button driver update (v2.0.1179.0)

    • Improves compatibility with Surface Hub application.

    Surface Integration driver update (v2.0.1182.0)

    • Improves compatibility of Surface Pro 3 with Windows 10.

    Microsoft Docking Station Audio Device driver update (v1.31.35.7)

    • Addresses scenario where no sound would play while the device was docked without an external speaker connected.

    Here are the latest update packs for Surface 

    Also note

    in reply to: problem driver #1566
    Paul
    Member

    Hi John,

    Here is the list that solves the 2.3

    The uninstaller cannot be started in OS X 10.9.5 and 10.10. (17859)
    
    Garageband audio input not available with DL-3x00 devices. (16325)
    
    DisplayPort audio can become inactive after USB cable re-plugs. (17259)
    
    Sometimes the DisplayLink device can fails to read EDID on resume from S3/S4. (17297)
    
    Sometimes monitors connected to DisplayLink device remains blank after resuming from standby. (17453, 17353, 17554)
    
    The Ethernet link should be off when DisplayLink device is disconnected from the host. (17018)
    
    Monitor EDID was incorrectly interpreted, if the monitor id contained an underscore (_). (17606)
    
    DisplayPort++ to DVI adapters can display incorrect available mode list. (17427)
    
    Ethernet UDP performance might drop when playing video and audio over a DisplayLink device. (17579)
    
    Monitor contents not refreshed after replugging USB during sleep. (17488) 

    Do any of these issues represent the one you are having?
    Please note that you need to use the uninstaller under the displaylink folder to install your current drivers before you install the new ones.
    Check after installing if you can do a diskutil/repair permissions in your main hard disk.
    Kind regards.
    Paul
    Member

    Hi Smoggle,
    I am not sure what monitors you have and what resolutions you plan playing.
    At 1080p you should be fine with your system.

    in reply to: csv-5400 with Nvidia Nvidia Quadro K620 ? #1559
    Paul
    Member

    Hi,

    Do you get a screen on the DVI port? 
    Please boot on your DVI port and when your system is up and running, plug the MST Hub with the corresponding power supply. Then plug the monitor to the MST Hub. If the monitor is not detected please use the scan button.

    in reply to: problem driver #1557
    Paul
    Member

    Welcome!

    in reply to: problem driver #1549
    Paul
    Member

    Hi Seb,

    Please use this link and download the latest driver version 2.3

    Paul
    Member

    Hi Smoogle,
    The main difference between both GPUs are as follows;
    R9 280X VS R9 280
    Effective memory clock speed: 6,000Mhz vs 5000, 20% higher memory clock
    Floating-point performance: 3,482 GFLOPS vs 2,964 GFLOPS, 15% better floating point performance
    Clock Speed: 1,000Mhz vs 960Mhz, 4% higher clock speed
    Memory clock speed: 1,500 vs 1,250Mhz, 20% higher memory clock speed
    [img]http://insights.club-3d.com/wp-content/uploads/2015/01/280xvs280.png[/img]

    in reply to: csv-5400 with Nvidia Nvidia Quadro K620 ? #1546
    Paul
    Member

    Hi,
    We have quite a few users using the MST Hub with Quadro solutions and generally speaking it works. Screen setups is based on the driver support.
    The MST Hub is not dependent on a GPU preference as it ask as a MST or SST. Also works on Intel based GPUs, preferable on the HD5000 series.
    On the Quadro line up, your K620 supports MST, footnote 4

    Paul
    Member

    Hi Smoogle,
    Welcome to Insights!
    Based what I read in the net the H1Z1 game will run if you have this PC requirements based on Planetside 2 game;

    For Intel users with Nvidia GPU:

    • Core i5-661 3.33 GHz
    • NVidia GeForce GTX 560

    For AMD users

    • Phenom II X4 910
    • Radeon HD 6870

    These are the recommended requirements but what about the minimum requirements?

    For Intel users with Nvidia GPU:

    • Core 2 Duo E6850 3.0 GHz
    • Nvidia GeForce 8600 GTS 512MB

    For AMD users

    • Phenom II X2 555 Black Edition
    • Radeon HD 4850

    Therefore a R9 280 will run fine based on your system specifications.
    In regards to the other two ports you mentioned, those are Mini DisplayPort outputs. The Displayport output has the same benefits as HDMI as it can transfer video and sound but has a higher bandwidth as you can run resolutions up to 4096×2160 at 60Hz. 
    If you plan to add a third display that is not DisplayPort capable, then you have to use an active adapter on those ports to make the proper conversion to whatever connector you want to use. If you want to add a fourth display you need to do the same.
    The R9 280 is capable to run up to 6 displays but you need to use a MST Hub.

    If you have further questions please post here.

    Regards

    in reply to: 295×2 cannot run more than 3 monitors? #1537
    Paul
    Member

    Hi Link,
    Sorry for the late reply.
    If you have active adapters and you get no display there must be something wrong in the driver setup. 
    Please remove all the catalyst software in safe mode and reinstall again. Check if the latest Catalyst driver is causing this problem and if yes, use the Catalyst 14.9 to see if that is the case.
    Kind regards,

    Paul
    Member

    Hi Heim,
    Sorry to hear about the Matrox issue. They do make great solutions and to be honest, also very practical for people who wants to setup a simple way to have multi-displays.
    For the DP 1.1 please note that it has 10.8Gbps instead of 21.6Gbps found on DP 1.2, therefore you are limited to two displays at 1200p.
    On our product page, go to system requirements and I have placed a chart which you can see the number of displays supported. HBR (DP1.1) and HBR2 (DP1.2).
    Find the link here

    in reply to: 1000w PSU Prize. #1535
    Paul
    Member

    Congrats!

    Paul
    Member

    Hi Heim,
    We have little experience on the Mac products therefore we can provide you some feedback based on our internal testing on the Intel HD 4000 chipset which you have on your Mac Mini.
    Test results on the HD 4000 on the CSV-5300A it does output all at 1080p on 3 displays but unfortunately it acts as a second display, it will not work on 3 independent 1080p displays.
    I think I can blame this to the driver support.
    On the HD5000 series we have found that it works well supporting 3 independent displays at 1080p.
    On both cases the test was done on the Intel NUC with Intel HD 4000 graphics and HD5000 graphics.

    At hardwareluxx in Germany they tested our Y-Cabled Docking station which uses the same chipset as the CSV-5300A, the STDP 4320 and they were able to drive two displays without issues with the Intel Graphics Iris Pro.

    You are absolutely right about the Matrox in regards of the MST Hub. The MST can always drive displays from your graphics source, it does not became obsolete as it does not have an independent graphics chipset in a box.

    I hope this information help you to make your own decision.

    Regards

Viewing 15 posts - 361 through 375 (of 449 total)