Home › Forums › Club 3D & Intel: Lets sort out issues with Intel Graphics and CAC-1070 /1170! › RE: Club 3D & Intel: Lets sort out issues with Intel Graphics and CAC-1070 /1170!
I’m in the same boat as many others, so here’s my hardware combination:
Sony X930C 4K TV (updated firmware)
Intel NUC 5i5RYK (updated BIOS & all drivers)
Monster UltraHD Black Platinum 4K HDMI cable (rated at 27 Gbps)
Since buying the Monster HDMI cable, I now have the option in Windows 10 to select 4K resolution at 60Hz refresh rate, so the cable was obviously a bottleneck prior to this. However when I select it and the TV tries to display it, the screen goes black for a few seconds and then reverts back to the previously selected resolution. The highest it will go successfully is 4K at 30Hz.
I have now sent 2 emails asking for the firmware update, but Marcel seems reluctant to send it … I’m not sure why. He has responded with the standard troubleshooting steps, which I have followed with no success. One glaring issue with the standard troubleshooting as I see it, is the need to change the colour depth to 8 bit. Unfortunately, Windows only supports 32 bit depth, which has been the case since Windows 8 … so as far as I can tell, I don’t have the ability to change the colour depth to 8 bit as suggested.
I would love a solution … anybody … Bueller?