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CSV-1564 Causes SSD Corruption Upon Power-On After Connection

Updated on 21-04-2022 in Docking Station
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2 on 29-10-2020

I really like this hub as the USB-2.0 and 3.0 connections are stable, even when they are all populated. The only concerning thing is when the hub is powered-off. If the hub is off, and then I connect it to my laptop, and then power the hub on, something will go awry in my laptop, causing my SSD to corrupt, and a blue-screen error (page fault in nonpaged area).  

At first I really liked the option of turning the hub on/off (which would power-off the attached peripherals at the same time). However, it seems as though I need to keep the hub on all the time in order for the usb-C to smoothly connect over to the laptop.

Any suggestions?

Thanks,

Andrew

HP Probook 445 G7 (AMD 4700U)

32 GB Ram (Kingston HyperXImpact)

1 TB XPG SX8200 Pro

CSV-1564 connected to: external display via DP, ethernet, mouse, webcam, printer/scanner, external sound card, 90 Watt PD power supply.

 

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AJW 0 on 30-10-2020

It seems that my external sound card (Focusrite 2i4) connected to the dock was causing the issue. I’m seeing if the issue still exists if the external sound card is disconnected from the dock (and connected directly to the laptop instead). Will update, but should this even be an issue if connected to the dock first?

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Jardelina 0 on 21-04-2022

Hey Andrew, I encountered the same issue a couple of months ago! Have you managed to fix it? I also used to turn the hub on and off, but I realized that it’s just not effective after a while. I also checked whether the external sound card was the one causing the issue, but it wasn’t the case. I went as far as asking for assistance from a good friend of mine who’s a PC data recovery specialist, and still without success. Anyway, I will keep looking for solutions because I have quite a lot of memories linked to this laptop. Keep me updated! Cheers.

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