Hello Rafzila,
May I ask what kind of video card you are using at the moment? are you running windows 10?
It is possible that either the drivers for the card, update for windows or new firmware for the cac-1051 is needed. preferebly update all above
for me to determine where the problem could occure i really need above information, you could also send the question with the information requested to [email protected]
Kind regards
Hello CLUBBIE,
Thank you for your help.
I’m using a RTX 2080 ti (drivers updated).
And I’m running in Windows 10, yes.
In fact I want to update CAC-1051 drivers but I don’t know how tu use the tool to flash the adapter.
I found the Dropbox where files are located but don’t know how to proceed.
Regarding e-mail, I already sent my question few days ago.
I’m waiting for an answer on it.
Kind regards.
additional you could run a dxdiag on your system and send the outcome to [email protected]