Club 3D Insights | MOBILE VERSION

3 0 on 21-09-2015

pgn

After a long shutdown, say about 2+ hours. The video card in my computer will not provide a signal to the display. It is only after I reconnect the power cables that connect to the video card, that the card begins to provide a signal to the display. Even then, I sometimes have to reconnect it multiple times before it starts to work. All the drivers for the video card are updated and the bios was flashed to its latest update.
specs
Team Elite Plus 8GB (2 x 4GB) DDR3-1600 Memory
BenQ 24-inch LED 1ms Gaming Console Monitor w/ 2x HDMI (RL2455HM)
Intel Core i5-4460 3.2GHz Quad-Core Processor
MSI H81M-E34 Micro ATX LGA1150 Motherboard
Team Elite Plus 8GB (2 x 4GB) DDR3-1600 Memory
Club 3D Radeon R9 280X 3GB royalQueen Video Card
Rosewill HIVE 650W 80+ Bronze Certified Semi-Modular ATX Power Supply

1 0 on 23-09-2015

MST1407

Good day PGN,
That does sound very odd.
I mean of course it can happen that a graphics card will mail-function, but this is a new one for me …
It sounds like the Graphics Card does not get enough power to operate. Your PSU should have about 48 Amp. available on the 12Volt rail. Graphics card will take 280Watt in full load, your cpu about 100Watt in full load and your mainboard could also take about 100Watt, HDD about 15Watt / SSD about 10 Watt. That would be about 500Watt or 42Amp. If you have a some power hungry External USB devices connected, that could become a bit tight. I am not saying it cannot work, but if at all possible, perhaps worth a try to test the card in a different system or test a different PSU in your system.
Did you also update the BIOS of the mainboard, this perhaps sounds a bit strange, but does often help a lot to make the system run more stable.

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pgn

sorry for the late reply. I wasn’t able to find a way to test the card in a different system or psu since this is my first computer. The BIOS is updated and yes the psu does have a 48 amps available.

Any chance I might be able to get the card replaced?

0 0 on 29-09-2015

MST1407

If the card is faulty you should be able to get it replaced no problems. However i am not convinced it ill solve your problem. Perhaps the shop where you bought it can test it ?

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R9 280x bootup problems