UHD Monitors

Paul 0 0 on 10-10-2015

The UHD displays requires to have the full bandwidth of a single DP 1.2 port, therefore the MST Hub will not be the ideal to use as it will have to share the bandwidth between multiple displays. In your case you require to have a graphics card that supports multiple DP ports to power the UHD display.

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wumaso 1 0 on 11-10-2015

Thanks for your Feedback. I exchanged the Monitors with a other product!

I still have some problems. My SURFACE PRO 3 does not really see the monitors. I think it is due the screen resolution. If I plugin the Monitors it does not switch. At least one Monitor runs, but the other one… I could not manage it. Is this a know issue?

Paul 0 on 15-10-2015

Hi,
Did you reset the MST Hub? There is a button on the back.
Check if you have applied the latest updates
Check this faq from Microsoft

How many screens can I connect?

The number of external screens that your Surface Pro 2, Surface Pro 3, or Surface 3 will support depends on your settings for refresh rate and resolution, and on whether the display on your Surface is on or off. For Surface Pro 3, it also depends on which processor you have (i7, i5, or i3).

Surface	Surface display	External displays	Refresh rate	Screen resolution
Surface 3	On	One	30 Hz	3840 x 2160
Surface 3	On	One	60 Hz	2560 x 1600
Surface Pro 2, or Surface Pro 3 with any processor	On	One	60 Hz	Up to 3840 x 2160
Surface Pro 2, or Surface Pro 3 with any processor	On	One	24 Hz	Up to 4096 x 2160
Surface Pro 2, or Surface Pro 3 with i7 or i5 processor	On	Two	60 Hz	Up to 2560 x 1440
Surface Pro 2, or Surface Pro 3 with i7 or i5 processor	On	Two	30 Hz	Up to 3840 x 2160
Surface Pro 2, or Surface Pro 3 with i7 or i5 processor	Off	Three	60 Hz	Up to 1920 x 1200
Surface Pro 3 with i3 processor	On	Two	60 Hz	Up to 1920 x 1200

Hi,<br />Did you reset the MST Hub? There is a button on the back.<br />Check if you have applied the latest updates<br />Check this faq from <a href="http://www.microsoft.com/surface/en-us/support/music-photos-and-video/connect-surface-to-a-tv-display-or-projector?os=windows-10">Microsoft</a><br /><div class="twelvecol last content-block content-block-copyblock fc"><div class="content-block-content-container "><h4>How many screens can I connect? </h4><p>The number of external screens that your Surface Pro 2, Surface Pro 3, or Surface 3 will support depends on your settings for refresh rate and resolution, and on whether the display on your Surface is on or off. For Surface Pro 3, it also depends on which processor you have (i7, i5, or i3). </p></div></div><div class="twelvecol last content-block content-block-tableblock fc"><div class="tableblock-wrapper table-block " data-stepsalign=""><table id="table-block" class="col5 "><thead><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface display</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">External displays</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Refresh rate</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Screen resolution</div></td></tr></thead><tbody><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface 3</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">On</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">One</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">30 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">3840 x 2160</div></td></tr><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface 3</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">On</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">One</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">60 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">2560 x 1600</div></td></tr><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface Pro 2, or Surface Pro 3 with any processor </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">On</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">One</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">60 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Up to 3840 x 2160 </div></td></tr><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface Pro 2, or Surface Pro 3 with any processor </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">On</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">One</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">24 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Up to 4096 x 2160 </div></td></tr><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface Pro 2, or Surface Pro 3 with i7 or i5 processor </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">On</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Two </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">60 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Up to 2560 x 1440</div></td></tr><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface Pro 2, or Surface Pro 3 with i7 or i5 processor </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">On</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Two </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">30 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Up to 3840 x 2160 </div></td></tr><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface Pro 2, or Surface Pro 3 with i7 or i5 processor </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Off </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Three </div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">60 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Up to 1920 x 1200</div></td></tr><tr><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Surface Pro 3 with i3 processor</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">On</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Two</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">60 Hz</div></td><td class="tableblock-cell-text table-with-border" colspan="1" rowspan="1"><div class="text-wrapper">Up to 1920 x 1200</div></td></tr></tbody></table></div></div>

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wumaso 0 0 on 15-10-2015

Hi Paul, I have got a i5 (Surface Pro 3). I tried the refresh button. One of the monitors is working, the other one (same brand) does not want to. I use two Samsung S27C650. I will check the latest updates, I think there are still some things with windows 10… Not so delighting yet. Thanks for your support!

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How many screens can I connect?

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