[MST1407]

It is true that AMD has had issue with Radeon HD and R7/9 2xx and 3xx series with driver after 16.8.3. That was the latest driver made with focus on those cards. After this Drivers were aimed at RX 400 and later RX 500 series which caused several isues. Especially driver 16.9.1 until 16.12.1, like i wrote before. After this most user do  not seem to have those issues anymore. So from let’s say 17.1.1 it should be good again. But by all means I do agree that 16.8.3 is one of the best drivers i have seen for R9 290.

[MST1407]

Good day Rosenps98,

I will check with technical department on this.
Will ask support to send you an email for your datails

[MST1407]

Hi Audi, very sorry for the inconvenience.

[MST1407]

You have a Notebook right.
Most notebook support up to 3 screens including their own, so if you would want to connect 3 external screens you probably need to disable the Notebook screen. So please cehck that. DP output is 1.2 spec, so that is ok.
I am asuming you are using the Mini-DP to DP converter that came with the MST Hub , so that is ok. Screens are working, so that leaves the cables. Not saying the Dp to DVI Cables are bad, but it could be they somehow disturb the MST signal which causes the screen not to recognize the incoming signal.
Please try with converting the DP to DVI with a  CAC-1000 and connect Display with normal DVI to DVI cable.

[MST1407]

Hi fraevar,
I could not tell you what caused that sudden increase in temps.
That Arctic cooler is indeed very nice, but you are right about 110 to 115 USD is a lot of money. I mean that is half the cost of a new RX 570 (which is faster than a R9 290). 
I have nothing against Arctic, they make great products, but I dont know if i would comfortable investing that amount of money in a out of warranty product that is giving me problems …

[MST1407]

Hi Audi,
Sorry to hear this.
What screens are you using ?
What DP to DVI cables are you using (brand / type) ?
In general:
Make sure to use the first DP ouput on the card (normally the one with only with HDMi next to it).
An MST Hub is an active device so you should use passive adapters and cables to connect your screens to the MST Hub.
When converting the signal we advise to use adapters like  CAC-1000 plus a normal DVI cable in your case. 
Sometimes you will need to do settings in the screens like “enable DP1.2”.

[MST1407]

Yes that seems best.
Sorry for the trouble

[MST1407]

Well 3rd party coolers made for reference design R9 290 should fit this board as well.
However the 3 fan CoolStream Cooler is quite a good and capable cooler, so if you replace this, it would have to be quite a good quality cooler to get better performance,

[MST1407]

Hi Andrew,

I will ask [email protected] to send you the latest available firmware for the CSV-5300H today.
Warranty for all Club3D Products is 2 years. Now it can be of course that have bought the product under diffrent terms from Synnex, so please check that, but warranty -wise you should be fine.

[MST1407]

Hi fraever,
It is not uncommon that electronic equipment will use more power as the product ages. So that it will generate a bit more heat is also not all that uncommon. However that process is normally something that goes little by little over time and not from one moment to the other.
GPU’s are protected against overheating and will switch off automatically after reaching temps of around 100 degrees. So 88 Degrees celcius for a GPU is not a temp that should cause crashes or artifacts.
Did the problems start when switching to the WIN 10 Creators Update by any chance ?

[MST1407]

That should indeed be enough airflow!
I always try to look at what changed, and from the info i have that would only be Windows and or Driver updates.
Please do this:
Load a System Restore Point from before the issue started.

and /or

Make a clean dirver installation

Especially when using the upgrade feature to update drivers can give issues, because old files can remain in the registry of windows and can be “in the way”.

I have heard quite a few strange behaviors with regards to HD/ R9 series cards in combination with AMD Drivers after version 16.8.3.

Please do this:

Please uninstall the current Graphics driver and all related Graphics software like Afterburner/GPU-Z or whatever graphics related software you might have installed. Best way to remove Driver Software is to boot Windows in Safe mode, so the registry can also be cleaned. When your system does not allow you to do that, you can also use a program like DDU to remove such software: http://www.wagnardmobile.com/DDU/

Reboot and manually download and install 16.8.3 graphics driver (don’t let auto installer from Windows do that). You can find that here:

http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%2010%20-%2064&rev=16.8.3

or

a newer version if you prefer … (but please do not use any driver from 16.9.1 ~ 16.12.1 for your HD/ R9 Series Card); here you can find listing of drivers …

http://support.amd.com/en-us/download/desktop/previous?os=Windows%2010%20-%2064

 

[MST1407]

Hi Andrew,

I have not heard of Samsung monitors not supporting MST feature. Sometimes you do manually need to enable DP1.2 support in the menue of the Screens. But if you only have DVi and VGA input that option is most probably not there.
We ahve heard more issue with HDMI to DVI Cables not working well in combination with MST Hubs and/or other active devices. This is why i suggested to use a  CAC-HMD>DFD to make sure the cables ar not the issue. Not saying the cables are no good and no disrespect, just could be they do not functioning well in combination with MST Hub.
And last but not least ther eis of course also a possibility that the MST Hub is defective. I don’t think that chance is big though becuase the system recongizes the screen when connected and it als o build up new connection after reset … but never say never … If you are convinced the CSV-5300H is no good, please claim warranty from the palce of purchase so they can arrange new product for you.

[MST1407]

Good day Andrew,

Most notebook have a limitation that they can only feed 3 screens at the same time including its own. So if you would want to connect 3 external screens, you most probably will need to disable the Notebook screen.
An MST Hub works as an active device, so you should connect screens with normal or “passive” cables or adapters to the MST Hub. So when connecting screen with DVI input use an adapter like CAC-HMD>DFD plus a normal DVI Cable (the adapter support single link DVI so max resolution of 1920×1200 60Hz).
Thsi one i dont understand: Using an Extron DP v1.1 active DP->HDMI adapter, both models show a desktop
If your screens have an HDMI input, why dont you just use a standard HDMI cable to connect to the MST HUB ?

[MST1407]

Hi Fraevar,

Sorry ot hear this.
85 Degrees temp for teh GPU should not be a problem in the sense that it would cause errors of any kind. It does sound like a temp issue, but more likely of the VRM and or Memory.
What you could try is to cool the memory and or VRM (better). Soem users place little heatsinks on them and make sure the airflow inside your case is good. That should help.

[MST1407]

I do not have any info that a suitable chipset will be available anywhere soon …
After a chipset becomes available it will take at least 4 to 6 months before a product can be introduced into the market. So time-wise i do no expect any such product within the next 5 to 6 months 🙁

[Author]

Posts