I have recently purchased the CSV-5300H in hopes that I could use my external monitors with my laptop. However, I cannot get it to work with my BenQ FP241W monitor which supports 1920×1200 resolution. The other 1920×1080 resolution monitor works fine.
The problem I’m seeing, and this has been reproduced from 2 different Win10 machines (surface pro 4 and Lenovo T540p), is that the maximum available resolution is 1920×1080 and when this resolution is selected, it actually stretches beyond the screen. Also, the colors of the screen are a weird bright as if it cannot apply the proper color profile. I’ve tried adding a custom resolution and underscanning it to fit the monitor, but it remains very fussy. It makes no difference whether I have both monitors or only one connected to the hub, the behavior is the same.
Is the 1920×1200 not supported or do I have real issue?