Hello everyone, I bought a CAC 1073 cable a few months ago (DP 1.2 to HDMI 2.0 cable, the one with two different ends) and it worked flawlessly for the first weeks. I used it with a Samsung 4k TV KU7000 model (AKA model KU6400 in my country) with my AMD R9 390X card, but since the TV stays in the living room, I ended up not being able to leave my PC there connected, having to move back to my room, where I use a 1080p LG TV LB6500 model as my monitor.
Since the CAC 1073 cable has an HDMI end, to save time I ended up hooking up the same CAC 1073 to the LG TV in my room. At first, all went well, working as intended. But in the same week, randomly, the cable just stopped working. It has no video output, nor shows anything connected on both TVs. Time went by, I ended up forgetting about it, but now I found the cable again going through my stuff and decided to give it another go, sadly with no success again.
I’ve been reading a lot about DP related bugs, learned about the “unplug everything, wait few minutes and try again” procedure, but no matter what I do, the cable simply won’t work anymore. And now I’m stuck in quite a situation, where I don’t have any other DP cable, don’t have any DP monitor and don’t have any other DP exit on my gpu. The other two ports (HDMI and DVI) works normally, issue seems to be with the cable or the DP exit itself, I really just don’t know.
After I found this forum, I saw something about firmware updates, is it possible that a firmware update could solve this issue? Is there anything you guys could do to help me?
Thank you for your time.