I just bought this product and it is not working as it should. When I plug it in, 2times out of 3 nothing even shows on the second monitor (Phillips 4k BDM3275UP), and when something shows it flickers a lot and there is a small horizontal offset at the right of the screen.
Are there drivers somewhere that I need to install and didn’t find ? Is there a firmware update ? Is this a defective unit ? Is this product non compatible with my hardware ?