CSV-1546 stopped working – again

Updated 4 days ago in USB Type C
1 6 days ago

A little over a year ago I got the CSV-1546, which I use to connect either of my two laptops (Thinkpad X1 Carbon and HP Elitebook) to two external Dell monitors. 
It worked great for several months, and then one day stopped working completely (the monitors were no longer recognized by the computers).
I thought the device was faulty so I had it replaced with a new unit, but now, again, after several months of use the same problem appeared.

Am I doing something wrong? is there a way to safely disconnect the adapter when switching laptops that I should be aware of? Anything I should try that can fix this or to make sure it won’t happen in the future?

Thanks

 
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0 4 days ago

Hi Yugi,

If something “just” stops working there has to be an explination.

Did you update Windows/GPU drivers before it happend?

Or do you remove the CSV-1546 by pulling the MST hub or cable rather than the USB-C connector from the source.

 

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