I just got this device and I keep getting ‘display connection might be limited’ on Windows 10, and no images on the monitor(s). I also see a new device in the device manager ‘USB 2.0 BILLBOARD’ – which is surprising since the connector is USB-C. Following the steps to update the drivers and help from Microsoft does not remediate.
I am using this device to extend from my laptop ‘Asus ROG GL502VS-DB71’.
Edition Windows 10 Home
Installed on 2020-06-06
OS build 19043.1110
Experience Windows Feature Experience Pack 120.2212.3530.0
I hope I’m not stuck with a dead device, since I can’t return a custom order to the store.