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CSV-1564: Defective power supply

Updated on 25-10-2021 in Docking Station
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1 on 22-10-2021

Hello,

is there a possibility to order or get a new original power supply from the manufacturer if the current one is defective?
Or do I have to send the entire docking station together with the power supply to the manufacturer if the warranty is still available?

Kind regards!

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Baak 0 on 25-10-2021

I’d check first with the party where you bought it from. See if they allow you to just send the adapter for RMA. But from personal experience you’ll have to send the whole product. Dock adapter cables to claim warranty.

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