CSV-1593 on MacBook Air Intel 2020

Updated on 05-04-2022 in Docking Station
3 on 04-04-2022

I connected the CSV-1593 on a MacBook Air Intel 2020 to two HDMI monitors. But on the Displays settings, only one is recognized and both monitors show the same image. Any help or advice?

 
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0 on 04-04-2022

What resolutions and Refresh rate are you trying to achieve?

What monitors? Manufacture and model would be helpful too :).

 

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1 on 05-04-2022

Not looking for a high resolution or refresh rate.

The monitors are DELL, Model NO: U2415b.

Thanks! 🙂

on 05-04-2022

Apparently your MacBook supports Thunderbolt3 with DP alt mode 1.2.

This is described on the webpage of the CSV-1593

Note: When connecting a DP1.4 Alt mode supported host, the max resolution of HDMI™ is 4k/60Hz (dual 4K/30Hz); When connecting a DP1.2 Alt mode supported host, the max resolution of HDMI™ is 4k/30Hz (dual 1080P/60Hz) due to bandwidth limitation.

Your displays are 1920×1200, can you try lower the Resolution to 1920×1080? I know it is not what you currently try to achieve but will rule out that the CSV-1593 is faulty.

Or if you can provide a link to your MacBook saying different, we can follow up!

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