DisplayPort to Dual Link DVI-D Adapter loses signal

Updated on 16-04-2021 in Adapters and Cables
1 on 16-04-2021

Hi, I have a problem with this product:
I use it to connect my Acer GN246HL 24″ 144 Hz monitor’s DVI-cable to my GeForce RTX 3070 GPU’s DisplayPort.

The monitor connects and works fine most of the time, but periodically it will go black for a few seconds.
It has also lost the signal for longer periods of time, resulting in a “No signal” message on the monitor. Turning the monitor on and off, or replugging the DisplayPort or power USB usually reconnects the monitor.
There have also been instances where the monitor will lose the signal almost continuously, only reconnecting for seconds at a time. In these instances of more severe malfunction, I can also sometimes see white spots flickering on the screen.

I do not have these issues when I connect the monitor to the GPU with a HDMI cable.
I have also tested the adapter with another monitor, a Samsung T220, and the monitor also periodically went black for a few seconds.

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0 on 16-04-2021

Hi PK,

Please send an email to [email protected]

With the issue decribed as above, surely they will help you out.

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