LG OLED B8 and CAC-1080 @ 2160@60hz issue

Updated on 01-04-2019 in Adapters and Cables
5 on 28-03-2019

Hi, i have bought a cac-1080 adapter for 2160@60hz on my oled b8 55″, I followed all the instructions but without results, black screen, can you help me? (i have a 390x amd video card)

 
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0 on 29-03-2019

Anyone?

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1 on 01-04-2019

Hello Angelostr,

Thank you for your question and sorry for the late reply.

would you be so kind to contact [email protected] to get a frimware update for the CAC-1080. 

also could you check if you have the latest drivers installed for your Amd 390x. what OS are you running, does it reconize the CAC-1080 when it is connected to the LG tv?

could u provide me with that information and include  it in the email to [email protected]

 

Kind regards 

on 01-04-2019

I have sent a email 4 day ago, im waiting for response…

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0 on 01-04-2019

Hello Angelostr,

Thank you for your question and sorry for the late reply.

would you be so kind to contact [email protected] to get a frimware update for the CAC-1080. 

also could you check if you have the latest drivers installed for your Amd 390x. what OS are you running, does it reconize the CAC-1080 when it is connected to the LG tv?

could u provide me with that information and include  it in the email to [email protected]

 

Kind regards 

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0 on 01-04-2019

Hello Angelostr,

Thank you i am sure they will respond as soon as they can, please do concider that during the weekend most companies are not availible or able to respond.

I am sure you will have your solution from Club-3d quickly.

Thanks for your patience

Kind regards

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