[Paul]

The support team should contact you as soon as they can. I do not handle the support questions.
Dont under clock the card.

[Paul]

The memory should be 1500 and the core at 1000. Did you try taking out a pair of memory to see if you have the same problem? BIOS update you need to request to see if your serial has a new one,  you can send for a BIOS request at [email protected] with your serial number.

[Paul]

Hi Timo,
I see that you have a mix of memory modules, have you checked by just using a set from Corsair or Kingston to see if the memory is causing the problem?
Are you overclocking the system? If yes, can you set it at default settings to see if the problem persist?

[Paul]

Hi Timo,
Windows 10 still have some issues with the driver until the final release is available and the AMD WHQL drivers is approved.
For the Gigabyte mainboard BIOS, do you have the #bios”>F8 version?
All check on the Gigabyte site in August when they release the Win 10 drivers as well.
The twich you describe, is it while you are playing games or just on your desktop?
Thanks in advance for your feedback.

[Paul]

Hi Timo,
Can you detail us when this happens and your system specifications?
Are your cables connected properly to the display?
Please feedback.

[Paul]

Hi,
Sorry to hear about that.
Ask them how much it will cost to service the card. Probably it will be cheaper than buying a new card.
Regards

[Paul]

Hi Mercato,
Please use the display driver uninstaller software to remove all your current display drivers.
Make sure that your windows is up to date by not just clicking into check for the latest update but after is done, go below in the same window and click check windows updates online.
Once you have done this use the latest catalyst driver.

[Paul]

Hi Joris,
Our team got your email and they are in touch with you at this moment to see if they can find the card for you.
If you have any further questions please contact our sales team.
Regards

[Paul]

Hi,
Yes, I saw the video. This could be different issues but I was wondering if you could test the card in a different system with a higher rated PSU. 
Thank you in advance.

[Paul]

Hi,
Can you send a mail to [email protected] and ask them to see if your serial number is still under warranty?
Thanks

[Paul]

I will contact the support department to check the situation.
Sorry for the late reply.

[Paul]

Can you tell us your system configuration and OS?
Please detail the drivers you are using as well.
On the specifications please detail the make and model
Check if you have also updated Windows and also your mainboard BIOS.
Thanks.

[Paul]

Hi,
What seems to be the problem with the card?
Regards

[Paul]

Please go to this link

[Paul]

Hi,
Did you uninstalled the previous graphics driver? Can you reset the mainboard BIOS?

[Author]

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