[MST1407]

Good to hear, thanks for the feedback 🙂

[MST1407]

Good day mvlabrie,

Sorry to hear this.
Have you been able to check if the USB 3.0 port (of which your Notebook has 1), is still working ok? On the USB 2.0 port the Docking will not have full functionality …
Please make sure ot have the Power Adapter of both the Notebook and the Docking Station connected.

When installing new driver, please do this.
Disconnect Docking.
Uninstall all Displaylink realted software from your system. Best way to do that is in WIN Safe mode so the registry can also be cleaned. You can also use a Programm like DisplayDriverUninstaller (DDU) for this. You can find that here: 

http://www.wagnardmobile.com/DDU/ 
When done, reboot.
Download and install latest driver, you can find that here:
http://www.displaylink.com/downloads/windows
When doen reboot.
Now connect the Docking Station again and it should work in proper manner.

[MST1407]

Good day  hklinge,

Good to hear you got it working 🙂
and no we do not have newer firmware that the 2.33, that is indeed the latest

[MST1407]

Good day Billybob,

The CAC-1070 / CAC-2070 / CAC-1080 are all converting DP signals into HDMI and are not bidirectional. So not usefull in your case, since you want to convert an HDMI signal into DP (the other way around).
The only product we ahve available that cna convert HDMI into DP is the CAC-2330.
This product supports HDMI 1.4 max, so resolutions up to 3840×2160 at 30Hz or 2560×1440 at 60Hz.

[MST1407]

Good day BRian,

Sorry to dsay not yet, latest news is here:
http://www.displaylink.com/downloads/macos

Unfortunately still waiting for feedbck from DisplayLink/Apple ….

[MST1407]

that is not good … i will feedback and see if we can simulate the issue.
Will get back to asap

[MST1407]

Will have [email protected] send you an email with updated firmware that should solve your issue …

[MST1407]

Just a petty that the Titan Ridge version is still TB3 and no bandwidth increase … besically just adding HDR … don’t think that Intel has already shipped any of them though.

[MST1407]

If you could pleae send DX Diag info to [email protected]

You can just type “DXDIAG” in the search function of windows and the Direct X Diagnostics will open and run, please safe the info and send it over.
Thanks

[MST1407]

Hello Joevt,

Is there processing done (with a receiver or whatever) on the DisplayPort signals between the USB-C and DisplayPort connectors?
Not that I know of, so the “receiver” wording i used in my answer might not be acurate, should have been “Chipset”.

We actually do have a USB C to HDMI2.0b ready, bu this requires DP Alt Mode 1.4 support from the Source and since there are no such source system in the market available, we do not offer this (yet). 

[MST1407]

Hi traindriver, 
The only confirmation i got is that the updater program does not work on MAC OS, but you already found that out yourself :-S
I will escalate this and get back to you asap.

[MST1407]

Good day Thpenner1, welcome.
On each product page on our website is a TAB called “download” there you can also find a link to drivers …
Otherswise please let us know the item-code of your docking station (should be something like CSV-3103D or CSV-1460) than i can ask [email protected] to send you an email on it.

[MST1407]

No hardly any USB-C to DisplayPort adapter is able to do HBR3.
That requires the Adapter to have a DP 1.3 or 1.4 receiver, which is not common at all.

[MST1407]

answered by email [email protected]

[MST1407]

Good day GK,

That is odd, the Dock jsut uses the standard Windows USB Network driver of your system.
What system do you have the Docking Connected to (Brand/Type)?

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